Tele-counselor

3 days ago


Mumbai, Maharashtra, India Porlob Technologies Full time ₹ 4,00,000 - ₹ 6,00,000 per year

Company Description

Porlob Technologies is a leading IT solutions provider, specializing in delivering innovative and customized technology solutions to businesses across industries. Our team of skilled professionals excels in software development, web, and mobile applications. We pride ourselves on creating cutting-edge solutions that enhance business operations and drive growth.

Role Description

This is a full-time on-site role for a Tele-counselor, located in Mumbai. The Tele-counselor will be responsible for providing support and guidance to clients through phone calls. Daily tasks include handling client inquiries, offering advice and assistance, maintaining client records, and follow-up communications to ensure client satisfaction. The role requires strong communication skills and the ability to manage client relationships effectively.

Qualifications

  • Effective verbal communication and active listening skills
  • Experience in client support, assistance, and telephonic communication
  • Ability to handle inquiries and provide appropriate guidance and support
  • Proficiency in maintaining client records and follow-up communications
  • Excellent organizational and time-management skills
  • Ability to work independently and as part of a team
  • Prior experience in a counseling or support role is a plus
  • Bachelor's degree in Psychology, Social Work, Communications, or related field

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