Relationship Manager Female
1 week ago
Key Responsibilities
- Build and maintain long-term relationships with existing and new clients.
- Understand client requirements and offer appropriate solutions/services.
- Act as the primary point of contact for client queries and support.
- Regularly follow up with clients to ensure satisfaction and timely service delivery.
- Identify opportunities for upselling or cross-selling company products.
- Prepare and share reports related to client activities, feedback, and sales performance.
- Coordinate with internal teams (Sales, Support, Technical, Finance) to fulfil client requirements.
- Handle client complaints and ensure timely resolution.
- Achieve monthly/quarterly targets for client retention and revenue growth.
- Maintain records of client interactions in CRM software.
Required Skills & Qualifications
- Excellent communication and interpersonal skills.
- Fluent English .
- Strong customer service mindset.
- Ability to understand client needs and provide solutions.
- Good negotiation and presentation skills.
- Basic computer skills; experience with CRM tools is an advantage.
- Problem-solving and analytical abilities.
Job Type: Full-time
Pay: ₹10, ₹15,000.00 per month
Work Location: In person
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