Assistant Manager
2 days ago
An Assistant Manager is responsible for implementing workflow procedures based on direction from the company's SOP. Their duties include supervising employees during day-to-day tasks, providing customer support in escalated situations and managing the overall workflow of a workplace.
- Provide assistance to unit Manager in all administrative & operational matters, documentation & reporting
- Taking Feedback via feedback form from Customers min. once in a week submitted to Unit Manager.
- Expense controlling - Checking of Accounting records, keep track of major expenses(Like Phone Bills, Electricity, Maintenance ) and suggest corrective actions in a way to Control the expenses to Unit Manager
- legal licensing work( Cinema License, Food License, Health License, Electrical License & R&B License)
- Asst. Manager / HOD in all administrative matters.
- Suggest innovative ideas for revenue generation to Unit Manager
- Work as per the guidance of the Manager.
- Proper training to new joinee and guide him for effective work as per his JD
- Maintain relationship with staff and inform manager about any updates
- Looking after staff matters and staff related issues.
- Manage and communicate shift schedule of staff.
- Communicate and make understand of Policies, rules and regulation to staff.
- Check and monitor that all staff must punch as per time schedule allocated.
- Check and monitor uniform and batch must wear by all staff.
- Sanction leave and keep leave records.
- Take daily attendance report and monitor late coming and early going.
- Follow leave rules framed by HO.
- Look after housekeeping and maintain property clean and shining.
- Look after all maintenance related issues and make sure, it will complete in time.
- Look after security personnel, include safety and security measures.
- Each incoming and outgoing material should be noted and monitored, maintain system for that.
- Behavior and manners of staff should be checked and keep updated regularly.
- Take care of viewers satisfactions and resolve any matters arise from viewers.
- Ensure at most satisfaction and comfort of viewers.
- Look after waste reduction in food court and canteen.
- Send regular report to concern person at HO for revenue generated in each head.
- Monitor and keep updated accountancy records.
- Handle cash and deposit it to bank.
- Scheduling of movie show screen wise.
- Look after proper advertisement for movie.
- Look after overall functions of Box-office, monitor Govt. compliance.
- Co-ordinate with internet banking and maintain updated records.
- Entertain Govt. officials in your area with applying understanding, whom to entertain.
- Keep records of all FOC tickets and fast food.
- As and when called for meeting at HO. Managers have to remain present with all data required and present before management.
- Finalize and communicate in written roles and responsibilities of each staff. Send one copy to HR dept.
- Without prior permission of HR dept. any recruitment is not permitted. Any relieving will be communicated immediately through mail to HR dept.
- Apply your credibility and suggest to management for any better change in space usage, system etc., and suggest innovative ideas for revenue generation.
- Job description is in line with the appointment letter.
- Sense of owner ship and profitability should always be in the mind.
- Always make sure that image of the organization should not be hampered in any case.
- Any other task assigned by management.
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