D365 Support Engineer

3 days ago

Bengaluru, Karnataka, India CAI (Computer Aid, Inc.) Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Req number: R6083

Employment type: Full time

Worksite flexibility: Onsite Who we are

CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.

Job Summary We are seeking enthusiastic and motivated people to join our D365 support Team. This is a fantastic opportunity for individuals from any technical/operations equivalent educational background who are passionate about technology, problem-solving, and learning ERP solutions. As a Microsoft Dynamics D365 professional, you will work alongside experienced professionals, learn how to analyze the issues, troubleshoot, configure and optimize D365FO systems on SCM operations, and contribute to impactful projects.

Job Description

We are looking for a D365 Support Engineer . This position will be full-time and Bangalore Location.

What You'll Do

Work on interface and monitor dashboards to ensure consistent performance across the platform 

Closely work with the technical team to troubleshoot the identified issues

Ability to analyze and resolve issues reported by users on SCM operations based on SLAs

Work closely with the stakeholders

Able to work in shifts

Maintain SLA track history on tickets

What You'll Need

Education: Bachelor's degree in Supply Chain Management, Information Systems, Business Administration, or related field is preferred. Master's in Business administration is an added advantage

Problem-Solving Skills: Ability to understand business problems and propose solutions.

Eagerness to Learn: Passion for learning new technologies, especially Microsoft tools and applications.

Communication Skills: Strong verbal and written communication skills.

Bonus Skills: Knowledge of any ERP tools and Microsoft certifications is an added advantage.

Physical Demands

Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.

Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor.

Reasonable accommodation statement

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to or – 8111.

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