D365 Retail System Administrator
2 weeks ago
- We are seeking an experienced D365 Retail System Administrator to join our team in Bengaluru
- In this role, you will be responsible for managing and maintaining the Dynamics 365 Retail system, ensuring optimal system performance, and providing technical support for retail solutions
- You will be working closely with various business units and IT teams to ensure that the system aligns with business needs and operates efficiently
- Notice Period: Immediate to 15 days
Key Responsibilities:
- Administer and manage the D365 Retail system, ensuring uptime, performance, and reliability
- Troubleshoot and resolve any issues related to D365 Retail and associated modules (POS, HQ, Back office, etc)
- Perform system configuration and maintenance tasks to support daily retail operations
- Support the implementation of D365 Retail features, updates, and patches
- Collaborate with business stakeholders to understand retail processes and requirements
- Provide technical support and user training for D365 Retail users
- Manage system integrations with other applications and services
- Ensure system security, backup, and disaster recovery plans are in place and functional
- Monitor system performance, perform audits, and ensure compliance with internal standards and industry best practices
Required Skills and Qualifications:
- 5 to 8 years of experience as a D365 Retail System Administrator or similar role
- Strong expertise in managing and administering D365 Retail solutions
- Experience with Dynamics 365 POS, HQ, and Back office configurations
- Understanding of retail operations and processes and how they integrate with D365 Retail
- Strong troubleshooting and problem-solving skills related to D365 Retail
- Knowledge of SQL, Power BI, and other reporting tools
- Familiarity with Microsoft Azure and cloud-based retail solutions
- Strong communication skills, with the ability to work cross-functionally with various teams
- Ability to manage multiple priorities in a fast-paced retail environment.
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