Space Planner

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Space planner

Work Dynamics

What this job involves

Overall responsibility for determining the seat capacity needed by an organization to meet changing demands. Understands how the business operates and plans for future capacity requirements. Undertakes planning activities to ensure targets are met and optimizes seat efficiency, Conduct meetings with BU's on seat utilization every quarter enabling property strategy

Major Responsibilities/ Accountabilities Strategy and Development

Contribute to the creation and implementation of best practice capacity planning vision, strategy, policies, processes and procedures, technology tool etc. to aid and improve operational performance

General and Task Management

• Responsible for capacity planning and for development of these services in the organization
• Lead capacity planning activities ensuring delivery against operational requirements and which optimize seat occupancy
• Define systems and methods to continually improve plans so that the organization can better to anticipate customer needs
• Assess existing capacity and develop operational plans and forecasts based on future plans for demand
• Manage deviations from the plan that have financial impact
• Monitor key manufacturing processes for capacity and demand, identify capacity constraints and provide analysis
• Analyse specifications and capacity and undertake appropriate calculations to estimate job requirements in terms of labour, tools, materials and resources
• Ensure that the right tools and processes are in place to deliver effective capacity planning and performance monitoring across the organisation
• Review data and trends and diagnose problems and concerns
• Utilise knowledge and research methods to benchmark capacity planning activities and to drive best practice results

Should be able to bring in technology best fit to maintain the data, demand, occupancy percentage etc

Able to make business cases

Relationship Management

• Collaborate with internal stakeholders to obtain and ensure that current and accurate information is used for planning purposes to meet operational requirements
• Liaise with customers to understand existing and future demands
• Regularly communicate plans and forecasts to internal stakeholders and review plans to ensure efficient resource utilization
• Attend meetings and update others of issues and concerns, in particular when there is a risk of not meeting customer demands or where there are over capacity concerns
• Co-ordinate cross functional activities to reconcile variances from original plans and maintain a view of actual against forecast projections
• Ensure that effective data, statistical analysis and performance metrics are available to internal stakeholders

Self-Management

• Comply with the Health, Safety and Environmental Policies
• Proactively contribute to creating a good team atmosphere
• Anticipates and overcomes obstacles
• Makes useful links to arrive at insightful plans and solutions
• Embraces personal challenge
• Resilient, optimistic, flexible and works well under pressure
• Confident, rounded thinking
• Is self aware

Sound like you? To apply you need to have:

• Proven management skills with the ability to optimise team performance and development
• Highly skilled communicator with the ability to communicate complex concepts to others
• Excellent interpersonal skills with the ability to form and maintain strong relationships internally and externally and engage with stakeholders
• Highly developed analytical and problem solving skills
• Excellent attention to detail skills
• Commercial and financial awareness, with a full understanding of the impact of failure with regards to business costs, production targets and fulfilment of customer orders
• Highly developed numeracy, statistical and reporting skills with the ability to analyse, interpret and manage information, data and trends
• Project management skills
• Results orientated and organised with the ability to plan and deliver against deadlines and the ability to motivate others to deliver
• Significant experience in a capacity planning role within IT/ITES
• Demonstrable experience in statistics, forecasting and management information methods and techniques
• Significant experience of building capacity/forecasting models and plans and undertaking complex analysis to create information
• Experience of delivering results through cross-functional working
• Strong IT systems knowledge and skills including advanced Excel skills and the ability to learn new software packages

Employee specification

• Graduate
• At least 5 years' experience within a Workplace management. Role located in Gurgaon, India.

What we can do for you:

At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Apply today

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.