Customer Success Manager

2 weeks ago

Ahmedabad, Gujarat, India AnalyticsLiv Full time ₹ 1,04,000 - ₹ 1,30,878 per year

We are a Google Partner Agency & Google Tag Manager Certified Partner that believes that when the right set of people forms a team they can achieve formidable things. India's Digital industry is going to grow 10-fold in the next 5 years and we intend to play a strong role in that growth. If you think you have the potential to pace up with a fast growth process driven organization, we are waiting to hear from you.

Responsibilities::

  • Serve as the main point of contact for assigned clients, building and nurturing strong relationships to understand their business goals and challenges.
  • Collaborate with clients to develop strategic plans and roadmaps for leveraging Google digital analytics solutions to achieve their objectives.
  • Collaborate closely with internal teams, including analytics specialists, developers, and project managers, to deliver high-quality solutions and support to clients.
  • Utilize Looker Studio's data exploration capabilities to analyze the underlying data, and uncover trends, patterns, and insights relevant to the objectives.
  • Create and customize dashboards to effectively communicate insights derived from data analysis, incorporating appropriate visualizations, layout design, and interactivity.
  • Develop compelling presentations (PPTs) to showcase insights, recommendations, and the value of our Google digital analytics solutions to clients and prospects.
  • Drive upselling and cross-selling initiatives by identifying opportunities to expand our services and solutions within existing client accounts.
  • Stay up-to-date on industry trends, and best practices, sharing insights and recommendations with clients to help them stay ahead of the curve.

Experience Required

  • 1-2 years

Perks of Permanent Employment::

  • 5 days working
  • Flexible working hours
  • Mediclaim for Family
  • Maternity Leave benefits
  • Paternity Leave benefits
  • Birthday Leave benefits
  • We provide Bereavement Leave
  • Yearly Performance Incentives

Location:

Ahmedabad

Posted On
12 Sep, 2025

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