International Sales Representative

3 days ago

Bengaluru, Karnataka, India Shashwath Solution Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Key Responsibilities:

  • Lead Generation:
  • Acquire leads through referrals from existing members
  • Perform daily referral generation calls
  • Selling:
  • Generate phone sales using provided lead sources
  • Follow the AIDA sales script for each call
  • Obtain referrals during each sales call
  • Celebrate daily renewal sales within the team
  • Renewals (If applicable):
  • Follow the renewal script for renewal calls
  • Obtain referrals during renewal calls
  • Update renewal member information on renewal sales forms
  • Maintain renewal statistics for each renewal call
  • Contact renewals as per the renewal policy
  • Administration:
  • Document sales at the end of each call
  • Place all sales documents in the designated area for the Administration officer
  • Other Functions:
  • Participate in team projects
  • Adhere to all Accor plus T&C and sales policies

Key Interactions

Internal:

  • Program Leaders and team members
  • T&C for related queries and grievances

External:

  • Customers for sales, renewals, and courtesy calls

Knowledge and Experience:

  • Minimum 1 year of experience in outbound sales, preferably from the hotel industry or an international call centre
  • Computer literacy
  • Strong verbal and written communication skills
  • Fluent in English
  • Networking and relationship-building skills

Competencies:

  • Good interpersonal skills with the ability to communicate with all types of customers
  • Service-oriented with attention to detail
  • Strong team working skills and the ability to contribute effectively to a team
  • Lateral thinking, persistence, and persuasive/influencing skills
  • Innovative and consultative
  • Positive, flexible, and enthusiastic
  • Ability to work to deadlines

Programs and Shifts:

  • Australia Program: 2 positions Shift: 5 AM - 2:30 PM
  • NZ Program: 2 positions 5am to 2:30pm

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