Quality Manager

2 weeks ago

Bengaluru, Karnataka, India Tarento Group Full time ₹ 12,00,000 - ₹ 36,00,000 per year

About Tarento:

Tarento is a fast-growing technology consulting company headquartered in Stockholm, with a strong presence in India and clients across the globe. We specialize in digital transformation, product engineering, and enterprise solutions, working across diverse industries including retail, manufacturing, and healthcare. Our teams combine Nordic values with Indian expertise to deliver innovative, scalable, and high-impact solutions.

We're proud to be recognized as a Great Place to Work, a testament to our inclusive culture, strong leadership, and commitment to employee well-being and growth. At Tarento, you'll be part of a collaborative environment where ideas are valued, learning is continuous, and careers are built on passion and purpose.

Job Description:

Skills Required:

Must Have:

  • Experience in following CMMI framework level 3
  • At least 5+ yrs in IT Services organization
  • At least 3+ years of experience in Quality, Audit and Compliance.

Good to Have:

  • Experience in following CMMI framework level 5
  • Experience in implementation of ISO 9001& ISO 27001
  • Experience in applying Six Sigma concepts

Nice to Have:

  1. Experience in Process Documentation

Roles & Responsibilities:

General:

  • Ensure Process Kits (Process document, Templates, Checklists, Tools, Standards, etc) are available for all Process areas
  • Develop and Maintain documentation of best practices across processes and practices.
  • Ensure Tarento gets Certified in various standards as per business requirement.
  • Establish and maintain effective working relationships with all stakeholders (Internal & external) to achieve broader organization goals
  • Ability to do Risk Management at the Org level.

Quality:

  1. Drive Org wide Quality initiatives.

  2. Conduct Process Compliance Audit and ensure of all the applicable projects to applicable processes and standards

  3. Conduct periodic Project Health Audit (Monthly) to ensure the RAG status of all the applicable projects is Green

  4. Monitor the Quality Metrics and suggest ways for continuous improvement.

  5. Periodic review of Org Process, Procedures and documentation and work on continuous improvement.

  6. Drive the culture of performing Risk Assessment before the start of project.

  7. Maintain and update Risk log from Org wide perspective.

  8. Take ownership in Change Management and Risk Management at Org level.

  9. Conduct CSAT as per organization policy

  10. Create Quality circles and infuse Quality consciousness across the Org

  11. Share Periodic Management report clarifying the Quality and Productivity performance of all projects across the Org.

Compliance:

  1. Monitoring the current policies and systems in place and ensuring that it complies with legal and regulatory laws.

  2. Conduct Compliance training during induction and Periodic training as defined.

  3. Liaise with the teams across different Units and ensure adhering to various compliance standards as required.

  4. Curate and maintain control systems to identify and handle breaking of rules and any violations.

  5. Represent the Org as Management Representative (MR) / Chief Information Security Officer (CISO).

  6. Perform Internal Audit for ISO 9001 and ISO Expected to be at least once in a quarter)

  7. Work with Implementation partners and certification bodies towards achieving Compliance certificates.

  8. Be the point of contact to answer compliance related queries from clients and partner organization.

  9. Drive the Quality and Compliance culture with partners and vendors etc.

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