Quality Manager
3 days ago
Role & Responsibilities
- Develop and implement quality management systems (QMS) to ensure compliance with industry standards and regulations.
- Establish quality objectives and key performance indicators (KPIs) to monitor and improve overall product and process quality.
- Lead cross-functional teams in identifying, analyzing, and resolving quality issues using different methodologies (COPC, Six Sigma, PDCA, 7 QC tools, etc.).
- Conduct root cause analysis (RCA) and implement corrective and preventive actions (CAPA) to address quality issues.
- Plan and conduct internal audits to assess the effectiveness of the QMS and identify areas for improvement.
- Use quality tools such as Failure Modes and Effects Analysis (FMEA), Control Charts, Box plot, etc. to monitor and improve process performance.
- Collaborate with the automation team to identify repetitive tasks that can be automated, and assist in the implementation and monitoring of RPA solutions.
- Act as a primary point of contact between the QA teams, Operations, and clients.
- Lead, manage, motivate, and mentor a team of Quality Analysts.
- Drive consistency to ensure strong quality performance and alignment across all programs.
- Deliver process as well as agent level insights to continuously improve and deliver outstanding customer experience across the program.
- Work alongside Operations and hiring teams to provide onboarding, coaching, remediation, training, and development for process and structure QAs and QA Leads.
- Implement and drive the QA initiatives.
- Identify possible issues and trends and give actionable insights while communicating them to relevant stakeholders.
- Implement initiatives and projects to counteract any possible trends and drive business KPIs.
- Aggregate audit findings and analyze gaps in processes, identifying innovative ways to solve problems upstream, help improve customer experience, and drive higher efficiency.
- Analyze quality and performance trends to provide recommendations for program improvement.
- Responsible for the delivery of vendor quality metrics at management reviews.
Preferred Candidate Profile
- Certification in Six Sigma (Green Belt is desirable).
- Excellent problem-solving and analytical skills.
- Strong leadership and communication skills, with the ability to work effectively with cross-functional teams.
- Attention to detail and a commitment to maintaining high-quality standards.
- Excellent MS Office skills (presentation & Excel).
-
Quality Manager
1 week ago
Bengaluru, Karnataka, India Talent Bee Consulting Full time ₹ 8,40,000 - ₹ 10,80,000 per yearIdeal Candidate5+ Years in Quality Management in a manufacturing companyExperience in setting and improving quality standards Ok to work at Atibele, Bangalore Company Overview: A well-established and fast-growing manufacturer of kitchen appliances Role and Responsibilities: As the Quality Manager, you will oversee and ensure the highest standards of...
-
Quality Manager
1 week ago
Bengaluru, Karnataka, India People's Growth HR Solutions Full time ₹ 15,00,000 - ₹ 25,00,000 per yearJob Title: Quality Manager (Transmission Line)Location: KarnatakaQualifications: Any GraduateExperience:Minimum of 5-8 years of experience in quality management, specifically related to transmission line construction projects.Compensation Package:The offered CTC will be determined based on the candidate's past experience, previous employment history, and the...
-
Quality Manager
2 weeks ago
Bengaluru, Karnataka, India IRP Systems Full time ₹ 12,00,000 - ₹ 36,00,000 per yearIRP systems is developing the next generation of high-performance e-powertrain systems that will change the electric vehicles market. We are seeking for an experienced Quality Manager in India.You'll be responsible for the following:The Quality Manager is responsible for leading and managing all quality assurance and control activities in the automotive...
-
Quality Manager
2 weeks ago
Bengaluru, Karnataka, India IRP Systems Full time ₹ 5,00,000 - ₹ 25,00,000 per yearIRP systems is developing the next generation of high-performance e-powertrain systems that will change the electric vehicles market. We are seeking for an experienced Quality Manager in India. RequirementsNone About usNone You'll be responsible for the followingThe Quality Manager is responsible for leading and managing all quality assurance and control...
-
Quality Manager
1 week ago
Bengaluru, Karnataka, India MINDTEL GLOBAL Full time ₹ 15,00,000 - ₹ 25,00,000 per yearQuality Assurance Manager (International BPO)About The OpportunityA leader in the international BPO and customer experience outsourcing sector, operating voice and non-voice contact centre services for global clients across CX, technical support, and back-office functions. We deliver SLA-driven programs focused on quality, compliance, and continuous...
-
Quality Manager
1 week ago
Bengaluru, Karnataka, India The Search House Full time ₹ 1,20,000 - ₹ 6,00,000 per yearAs a Quality Manager in the Lithium-ion Battery Industry, you will play a pivotal role in ensuring the highest standards of quality and safety in our battery manufacturing processes. You will lead quality assurance initiatives, oversee regulatory compliance, and drive continuous improvement efforts to enhance product reliability and customer satisfaction....
-
Quality Manager
1 week ago
Bengaluru, Karnataka, India AMS Human Resources Full time ₹ 8,00,000 - ₹ 24,00,000 per yearJob Role- Manager/Sr. Manager QualityJob Description:-Exposure to Sheet metal cutting , forming ,Welding and painting processesAssembly processesMeasurement system Analysisunderstand and interpret Testing protocolsUnderstand and interpret various global Quality and Safety standards such as BIS ,CE, UL etcExposure to Testing protocol along with GD&TSupplier...
-
quality manager
2 weeks ago
Bengaluru, Karnataka, India Resollect Full time ₹ 6,00,000 - ₹ 12,00,000 per yearCompany DescriptionResollect is a modern platform specializing in hard bucket recovery, repossession, auctions, and vendor marketplace solutions. We streamline asset recovery through an agency aggregator model, connecting businesses with trusted vendors for efficient and transparent recovery operations. Our end-to-end solutions facilitate faster and smarter...
-
Quality Manager
6 days ago
Bengaluru, Karnataka, India Excellence and Eminence LLP Full time ₹ 12,00,000 - ₹ 36,00,000 per yearWe are looking for Quality Manager with 5+ Years of Experience for our esteemed client for Bangalore Location. Key Skills: Quality/CSAT, Metrics Analysis, ISO Certifications, Audit This is an immediate requirement. Please apply if you can join within 20 days or close to 20 days. Roles and Responsibilities:Quality/CSAT Improvement in Plant Engineering.Drive...
-
Quality Manager
2 weeks ago
Bengaluru, Karnataka, India Zenith Precision Pvt Ltd Full time ₹ 7,20,000 per yearQuality ManagerJob Responsibilities· To track internal rejections and rework.· To set up an action plan related to in house quality and execution.· To resolve internal quality issues for existing product and avoid occurrence of future issues(existing and future),· Ensuring & nurturing of Right First Time concept by providing training, counselling &...