
Customer Service Engineer
4 days ago
Maintenance and Calibration: Perform regular preventative maintenance, calibration, and testing of medical devices to ensure their accurate functionality and compliance with manufacturer specifications and regulatory standards.
Troubleshooting and Repair: Respond to service calls for malfunctioning or broken equipment, diagnose issues, and repair medical devices quickly to minimize downtime and impact on patient care.
Customer Support: Provide technical support and training to healthcare staff on how to properly use and maintain medical devices. Assist healthcare professionals with understanding device features and troubleshooting simple issues.
Documentation: Maintain detailed service reports, including records of repairs, inspections, calibration, and maintenance performed on each device. Ensure compliance with regulatory standards by accurately documenting all service activities.
Emergency Service: Provide on-site emergency repairs or troubleshooting when medical devices fail or malfunction, ensuring minimal disruption to medical services. This may also involve travelling to outstation on emergency basis.
Inventory Management: Manage spare parts and tools for medical equipment repairs. Ensure that the required parts are available and stocked and maintain accurate inventory records.
Field Reporting: Provide feedback and reporting to the management team regarding the status of devices, common issues, and trends that may require attention or improvement.
Customer Relationship Management: Build and maintain strong relationships with healthcare providers, hospital staff, and other stakeholders to ensure high-quality customer service and satisfaction.
Travel: Travel to various healthcare facilities to service equipment as required. This may include local and regional travel and the possibility of overnight stays depending on the service area.
Required Skills and Qualifications: Education: A Bachelor's degree or Associate's degree in Biomedical Engineering, Electronics, Electrical Engineering, or a related technical field. Relevant certifications in medical equipment or healthcare technology are often preferred. ( Except Civil and Mechanical engg).
Technical Knowledge: Strong knowledge of medical devices, electronics, and mechanical systems. Familiarity with medical device troubleshooting, calibration, and repair techniques.
Problem Solving: Excellent diagnostic and problem-solving skills to identify and resolve issues quickly and efficiently.
Customer Service Skills: Ability to interact with healthcare professionals in a professional and supportive manner. Strong communication skills to explain technical concepts in a way that is easily understood by non-technical staff.
Attention to Detail: Ability to follow detailed procedures and documentation requirements, ensuring that all maintenance and repair activities meet regulatory standards.
Computer Skills: Proficiency in using diagnostic tools, software for device management, and basic computer skills for reporting and data entry.
-
Service Engineer
10 hours ago
Pune, Maharashtra, India Om Sai Global HR Service Full time ₹ 6,00,000 - ₹ 10,00,000 per yearJob Description:-We are looking for a Service Engineer for our client place based at Pune (Maharashtra) location. The Service Engineer will play a crucial role in maintaining the operational efficiency of industrial machinery. You will be responsible for on-site troubleshooting, preventive maintenance, and providing technical support to clients. This...
-
Customer Service Engineer
4 days ago
Pune, Maharashtra, India Theta Controls Full time ₹ 6,00,000 - ₹ 12,00,000 per yearCustomer Support Engineers are required to answer incoming calls from customers for various reasons- take orders, answer inquiries, resolve complaints and provide information.Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.Process orders, forms and...
-
Service Engineer
2 weeks ago
Pune, Maharashtra, India Atlas Copco Full timePassionate people create exceptional thingsDid you know that the solutions we develop are a key part of most industries Electronics medical research renewable energy food production infrastructure and many more We xc2 xb4re everywhere Working with us means working with the latest technologies and groundbreaking sustainable innovations With our...
-
Service Engineer
10 hours ago
Pune, Maharashtra, India Etenico Technologies Full time ₹ 9,00,000 - ₹ 12,00,000 per yearPosition – Service Engineer – CFCJOB DESCRIPTIONEducational Qualification:•Diploma in Mechatronics / Mechanical, BE (Mechanical)Experience:5+ yrs. of relevant experienceArea of responsibilityOur Customer Focus Cell is dedicated to delivering exceptional service and technical support to ensure the highest quality service for our clients. The...
-
Service Engineer
4 hours ago
Pune, Maharashtra, India Atlas Copco Full time ₹ 2,50,000 - ₹ 7,50,000 per yearPassionate people create exceptional thingsDid you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food production, infrastructure and many more.We´re everywhere Working with us means working with the latest technologies and groundbreaking, sustainable innovations. With our inclusive and...
-
Service Engineer
9 hours ago
Pune, Maharashtra, India Genius Consultants Full time ₹ 5,00,000 - ₹ 12,00,000 per yearJob Description Service EngineerPosition Overview: A Laser Machine Service Engineer is responsible for the installation, maintenance, repair, and troubleshooting of laser cutting, engraving, and other laser-based machinery used in various industries. The role demands expertise in laser technology, mechanical systems, and electrical components, ensuring that...
-
Service Engineer
2 days ago
Pune, Maharashtra, India Heatgen Combustion Pvt. Full time ₹ 8,00,000 - ₹ 12,00,000 per yearCompany DescriptionHeatGEN specializes in the supply and service of compact burners and spare parts that are dependable and efficient, tested extensively in real-world applications. We prioritize excellent and timely service, essential for a wide range of gas burners. Our highly qualified technicians work with Weishaupt and URET Burner equipment to provide...
-
Service Engineering
8 hours ago
Pune, Maharashtra, India GTT Communications Full time ₹ 12,00,000 - ₹ 36,00,000 per yearAbout GTT:GTT provides secure global connectivity, improving network performance and agility for your people, places, applications, and clouds. We operate a global Tier 1 internet network and provide a comprehensive suite of cloud networking and managed solutions that utilize advanced software-defined networking and security technologies.We serve thousands...
-
15h Left Customer Service Representative
3 weeks ago
Pune, Maharashtra, India Gallagher Service Center LLP Full timeJob DescriptionRole mandates:1. 3+ Years on experience into P&C, BFSI or Customer Service Voice experience.2. Good communications & interpretation skills are required.3. Location: Pune4. Shift: US Shifts5. Graduates with experience only.Responsibilities:1. Co-ordinating & collecting information from different stakeholders that requires underwriting & binding...
-
Senior Services Engineer
4 days ago
Pune, Maharashtra, India INDO GROUP Full time ₹ 15,00,000 - ₹ 25,00,000 per yearCompany DescriptionIndo Group is a heavy engineering company specializing in advanced internal combustion engines and extends its expertise to industries such as automotive, marine, power generation, agriculture, construction, earthmoving, and mining. We focus on understanding customer needs to provide customized solutions, delivering advanced technologies...