Support Executive

5 days ago


PimpriChinchwad, Maharashtra, India Asterzen Solutions Pvt. Ltd Full time ₹ 3,24,000 - ₹ 3,84,000 per year

Client relationship management: Building and maintaining long-lasting relationships with clients, acting as their main point of contact, and ensuring their needs are met. Problem resolution: Responding to client queries, troubleshooting issues, and resolving complaints in a professional and timely manner. Communication: Providing accurate information about products and services, documenting customer interactions, and relaying customer feedback to internal teams. Sales and promotion: Identifying opportunities for promotional offers and helping to acquire new clients. Administrative tasks: Maintaining records, generating reports, and ensuring compliance with company policies and procedures. Process improvement: Developing and implementing policies to enhance the customer experience, and identifying common customer issues to suggest improvements.

Job Types: Full-time, Permanent

Pay: ₹27, ₹32,000.00 per month

Work Location: In person



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