Restaurant Captain

20 hours ago

Mumbai, Maharashtra, India Pebble Street Hospitality Full time ₹ 3,00,000 - ₹ 6,00,000 per year

Position: Restaurant Captain.

Outlet: FOO Asian Tapas.

Location: Mumbai

Preferred candidates: Young & enthusiastic hospitality professionals with 1-2 years of experience.

Key Responsibilities:

  • Guest Interaction: Greetings and welcoming guests, explaining menu items, offering recommendations, and answering questions.
  • Order Taking and Service: Receiving and processing orders, ensuring timely delivery of food and beverages, and serving meal accompaniments.
  • Customer Satisfaction: Addressing any guest complaints or requests, ensuring a positive dining experience.
  • Team Management: Training and supervising servers, assigning tasks, and ensuring smooth team coordination.
  • Restaurant Operations: Overseeing restaurant operations, maintaining cleanliness, and managing inventory.
  • Financial Management: Taking responsibility for financial management activities, including budget control and staff wages.

Essential Skills:

  • Customer Service: Excellent communication and interpersonal skills to ensure guest satisfaction.
  • Leadership: Ability to guide and motivate staff, create a positive team environment, and lead by example.
  • Knowledge of Food and Beverage Service: Understanding of restaurant service standards, food preparation, and beverage service.
  • Time Management: Ability to manage multiple tasks efficiently and ensure smooth service.
  • Problem-solving: Ability to handle customer complaints and resolve any issues that may arise during service.

HOW TO APPLY

Interested candidates can share their resume on HR /

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