Customer Service Associate

2 days ago

Puducherry, Puducherry, India urban nomad undound adventures Full time ₹ 1,80,000 - ₹ 3,00,000 per year

We are looking for customer service representatives, or CSRs, who will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

The best CSRs are genuinely excited to help customers. They are patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they dont have enough information to resolve customer complaints.

The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

NOTE- Candidates with experience in the hotel industry (as a CSA, receptionist, manager, etc) are preferable. Candidates to have very good English (preferably Hindi too) speaking skills.

Job Types: Full-time, Contract, Commission

Contract length: 11 months

Pay: ₹15, ₹25,000.00 per month

Benefits:

  • Commuter assistance
  • Flexible schedule
  • Internet reimbursement

Willingness to travel:

  • 50% (Preferred)

Work Location: In person

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