Key Account Manager – Quick Commerce

9 hours ago

Kolkata, West Bengal, India GOODCARE Full time ₹ 5,00,000 - ₹ 25,00,000 per year

Position :
Key Account Manager - Quick Commerce

Experience :
Minimum 3 years in quick commerce including Zepto, Blinkit, Instamart, and BigBasket

CTC :
5 LPA (flexible based on candidature)

Location :
Kolkata

Job Summary

Goodcare is looking for a proactive and growth-oriented
Key Account Manager
to manage and scale our business across major quick-commerce platforms including
Zepto, Blinkit, Instamart, and BigBasket
. The ideal candidate will have strong platform knowledge, analytical skills, and the ability to drive visibility, sales, and operational excellence.

Key Responsibilities

1. Account Management

  • Manage day-to-day operations for Zepto, Blinkit, Instamart, and BigBasket.
  • Build and maintain strong relationships with category managers.
  • Ensure compliance with platform requirements and timely execution of tasks.

2. Business Growth

  • Drive monthly and quarterly growth targets for Goodcare.
  • Analyse performance trends and competitor movement to identify opportunities.
  • Execute promotional and visibility strategies to increase brand presence.

3. Inventory & Coordination

  • Work closely with supply chain teams to ensure product availability across all DCs.
  • Forecast demand to prevent stockouts or excess inventory.

4. Listings & Content

  • Maintain accurate listings, product information, images, and A+ content.
  • Monitor listing health and coordinate with platforms for updates or corrections.

5. Promotions & Marketing

  • Manage platform deals, visibility slots, and campaigns.
  • Evaluate campaign performance and optimize for better ROI.

6. Operational Issue Management

  • Resolve issues related to pricing, payments, cancellations, or listing errors.
  • Coordinate with platform support teams for quick resolution.

7. Reporting & Analytics

  • Share weekly/monthly performance reports with insights and action plans.
  • Track KPIs such as sales, fill rate, cancellations, visibility, and overall platform performance.

Qualifications & Skills

  • Bachelor's degree
  • 2–4 years of experience in managing quick-commerce or e-commerce accounts.
  • Strong understanding of Zepto, Blinkit, Instamart, and BigBasket platforms.
  • Excellent communication and negotiation skills.
  • Proficiency in Excel/Google Sheets and strong analytical ability.

Key Competencies

  • Ownership & accountability
  • Strategic thinking
  • Problem-solving
  • Data-driven decision-making
  • Cross-functional coordination

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