Non Voice

Roles and ResponsibilityHandle customer inquiries and resolve issues professionally and courteously.Provide exceptional customer service through chat and non-voice processes.Work effectively in a team environment to achieve common goals.Utilize problem-solving skills to address complex customer complaints.Maintain accurate records of customer interactions...

Respond to Customer Inquiries: Answer incoming calls, emails, and messages from customers regarding orders, deliveries, product details, and general queries.Resolve Complaints Effectively: Investigate customer complaints related to delayed, incorrect, or damaged deliveries and provide prompt, empathetic solutions.Maintain Accurate Records: Document all...

Corporate BPO -Hiring for Multiple Location for multiple International BPOs under one roof for various Voice-based Processes, including:Customer ServiceSales (Technical / Non technical)Travel Process.________________________________________Education: Graduate/ Undergraduate (Freshers /Experience)Communication: Excellent spoken English is a must.Location:...

We are seeking enthusiastic and motivated Telecallers to join our team for credit card sales. As a Telecaller, you will be responsible for making outbound calls to potential customers, explaining the features and benefits of various credit card products, and persuading them to apply. A fixed salary is offered with the opportunity to earn additional...

The Role: Company: Total ShapeLocation: Remote (Work from Home)Salary: $1,000 – $1,300 USD per month (depending on experience)Position Overview:We're looking for a dedicated Technical Support Representative (Non-Voice) to assist customers via chat, email, and support tickets. The ideal candidate is tech-savvy, patient, and committed to resolving issues...

Selected Intern's Day-to-day Responsibilities IncludeWorking on video editingWorking on documentary film editingWorking on non-fiction editingAbout Company: Anhad Films was set up in 2008 with the motive of encouraging the production of purposeful cinema by a group of dedicated filmmakers who saw films as a catalyst for social change. 'Anhad' which literally...

Roles and ResponsibilityHandle customer inquiries and resolve issues through chat support.Provide timely and professional responses to customer queries and concerns.Utilize problem-solving skills to address complex customer issues.Collaborate with internal teams to enhance customer experience.Maintain accurate records of customer interactions and...

Job DescriptionMid-day Studio, Mid-Day Infomedia Limited is offering an exciting OTT Content Internship for students of Journalism, Media Management, Film, Marketing orFreshersfrom these discipline who are passionate about films, storytelling, and OTT. This internship gives you hands-on exposure to research, content development, and assisting on live...

Job DescriptionMid-day Studio, Mid-Day Infomedia Limited is offering an exciting OTT Content Internship for students ofB.A.(Film, TV & OTT Production),M.A.(Film, Television & Web Series),MBA(Marketing/Media Management), orFreshersfrom these discipline who are passionate about films, storytelling, and OTT. This internship gives you hands-on exposure to...

Summary:The Vice President – AI Solutioning will spearhead the design, development, and commercialization of AI-driven solutions for the contact center business. This senior leadership role requires a proven track record in outsourcing and digital transformation, with deep expertise in AI/GenAI technologies and their application in large-scale customer...