Customer Service Executive @Lucknow

2 days ago

Lucknow, Uttar Pradesh, India Shining Stars Institution & travels Full time ₹ 25,000 - ₹ 40,000 per year

Hi Jobseeker,

Greeting from Shiningstars ITPL

We are hiring for Customer Service Executives at Lucknow (Gomti Nagar )

Salary:- upto 3 LPA

*Any Fresher/ Experienced /Undergraduate/Graduate all can apply*

Working Conditions :

  • Rotational Shift (Day/Night)
  • 5 working days
  • Weekly off : Rotational

Key Responsibilities:

  • Handle high volume of inbound and/or outbound calls inquiries from customers.
  • Assist customers with queries related to products, services, billing, troubleshooting, and account management.
  • Resolve customer complaints efficiently and empathetically.
  • Record customer interactions and update account information accurately .
  • Adhere to company policies, processes, and standard operating procedures.
  • Participate in training sessions to improve product knowledge and customer handling skills.

Qualifications:

  • Any Undergraduate/Graduate can apply.
  • Experience / Fresher both can apply.
  • Excellent verbal and written communication skills in English.
  • Strong interpersonal and problem-solving skills.

Interested candidates can apply or drop your cv on

Nandini

Regards,

HR Executive

Shining stars ITPL

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