Cusstomer Success Representative

7 days ago

Delhi, Delhi, India MantraCare Full time ₹ 4,00,000 - ₹ 12,00,000 per year

Location: In - Office

Type: Full-time

Role: Customer Success Representative

Location:- A1/10, Block A, Paschim Vihar, Delhi

Key Responsibilities

  • Collaborate with HR partners to understand their organizational needs and goals for employee wellbeing programs.

  • Assist in day-to-day communication and coordination with HR partners and employees.

  • Support the planning, coordination, and execution of wellness activities, webinars, and EAP initiatives.

  • Support onboarding of new corporate clients and app users.

  • Respond to user and client queries with empathy and accuracy via email, chat, or calls.

  • Assist in creating and maintaining service utilisation reports, feedback trackers, payment records and dashboards.

  • Collaborate with psychologists, health experts, content, and operations teams to ensure smooth execution of EAP and wellness programs.

Qualifications

-
Master's degree in Psychology
, Business, HR, or related field.

  • Excellent communication and interpersonal skills.

  • Strong understanding of psychological concepts from a general as well as an employee wellbeing perspective, including stress management, work-life balance, resilience, emotional intelligence, and change management.- Comfortable working with Google Workspace tools (Docs, Excel Sheets, Slides).

  • Prior experience or internship in customer success, HR, or client coordination is a plus.

What You'll Gain

  • Practical exposure to corporate wellbeing programs and client engagement in a mental health setting.

  • Insight into organizational psychology applications and HR wellness strategies.

  • Mentorship from senior psychologists, wellbeing experts and customer success professionals.

  • Opportunity to connect and engage with users and corporate teams from across the globe.

  • Customer Success Representative

    12 hours ago

    Delhi, Delhi, India MantraCare Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    On-siteLocation:-A1/10, A 1 Block, Block A, Paschim Vihar, Delhi, 110063About:-Mantra Care is a global digital health platform revolutionizing access to holistic wellness care. Operating in over 30 countries, we deliver virtual therapy, physiotherapy, chronic condition management, and nutrition counseling—empowering individuals and organizations with...

  • Field Sales Representative

    2 weeks ago

    Delhi, Delhi, India Policybazaar Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Interested candidates please contact Dhriti We are looking for a competitive Field Sales Representative to develop sales strategies and attract new clients. The successful salesperson will source new sales opportunities and close sales to achieve quotas. The successful candidate will play a key role in increasing income and revenue by managing and...

  • Customer Success Manager

    2 weeks ago

    Delhi, Delhi, India AlgoSec Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    At AlgoSec, what you do mattersOver 2,200 of the world's leading organizations trust AlgoSec to help secure their most critical workloads across public cloud, private cloud, containers, and on-premises networks.Join our global team, securing application connectivity, anywhere.We are the leader in hybrid, multi-cloud cybersecurity for secure application...

  • Customer Success Specialist

    3 days ago

    Delhi, Delhi, India TP Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    OverviewThe Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels.The CSS will be the primary contact for customers using the client's website shopping channel.The CSS lives the values of our client which are:...

  • Member Success

    7 days ago

    Delhi, Delhi, India Careers at Tide Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    ABOUT TIDEAt Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting.Tide is transforming the small business banking market with over 1.6 million globally...

  • Sales Assistant

    2 days ago

    Delhi, Delhi, India Global It Success Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Job OverviewWe are looking for an experienced Sales Manager to drive business growth through B2B & B2C sales, cold calling, client acquisition, and strategic partnerships. Candidate should have a strong background in IT / consultancy / corporate sector with proven ability to meet sales targets.Key ResponsibilitiesIdentify and develop new business...

  • Inbound Sales Representative

    4 days ago

    Delhi, Delhi, India Jet Set Jobs Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Company DescriptionJet Set Jobs, part of the Sachdeva Group of Institutions with an 80-year legacy in education, serves as a gateway to global careers. Our mission is to empower Indian youth through specialized German language programs designed to unlock career opportunities in Germany and Austria. Collaborating with employers in these regions, we focus on...

  • Aircraft Spare-Parts Customer Representative

    2 days ago

    Delhi, Delhi, India ARENGY Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About usARENGYis an Engineering and Recruiting Services Company operating in the Middle East from Dubai and Abu Dhabi (UAE). Our customers are some of the most successful industry leaders around the globe. One of our client, an Aircraft Manufacturer, is looking for an Aircraft Spare Parts Customer Representative. This is a 1 year project based in New Delhi...

  • Enterprise Sales Representative

    2 weeks ago

    Delhi, Delhi, India Scooter Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Germin8 Solutions is a leader in social media intelligence and analytics, empowering enterprises to track conversations, analyze sentiment, and uncover actionable insights. We work with global B2C enterprises across Finance, Retail, CPG, and other industries, helping them transform data into strategic advantage.As an Enterprise Sales Representative, you will...

  • Customer Success Executive

    5 days ago

    Delhi, Delhi, India Tide Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    About TideAt Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting.Tide is transforming the small business banking market with over 1.6 million members...