CRM Manager

6 days ago


Kharghar Navi Mumbai Maharashtra, India Siddharth Builders and Developers Full time ₹ 3,60,000 - ₹ 5,40,000 per year

Pre-Sales & Sales Support:

  • Track and manage leads using a CRM tool (e.g., Salesforce, Zoho CRM, HubSpot).
  • Support sales team in managing communication with prospective clients.
  • Maintain customer databases and ensure records are up to date.

Booking & Documentation:

  • Assist in the booking process and handle customer documentation (KYC, agreements, etc.).
  • Coordinate with legal and sales teams to ensure all paperwork is accurate and complete.

Customer Engagement:

  • Act as the point of contact for customers post-booking.
  • Provide updates on construction progress, payment schedules, and possession timelines.
  • Arrange site visits and handle customer queries.

Payment & Collection Follow-up:

  • Monitor payment schedules and follow up on dues.
  • Send payment reminders and coordinate with finance teams.

Handover & Possession:

  • Manage the possession process and coordinate with technical teams.
  • Ensure snags/issues are resolved before handover.
  • Conduct customer satisfaction surveys.

Complaint Resolution:

  • Log and resolve customer complaints or service requests.
  • Coordinate with internal departments (engineering, accounts, legal) for resolution.

CRM System Management:

  • Maintain and update the CRM software.
  • Generate reports for management review (e.g., customer feedback, pending payments, etc

Qualifications:

  • Bachelor's Degree (preferably in Business, Marketing, or Real Estate)
  • CRM certifications or experience with tools like Salesforce, Zoho, or similar platforms
  • 5-10 years of experience in real estate, construction, or customer service roles

Job Type: Full-time

Pay: ₹30, ₹45,000.00 per month

Work Location: In person


  • CRM Manager

    2 weeks ago


    Kharghar, Navi Mumbai, Maharashtra, India Siddharth Builders and Developers Full time ₹ 3,60,000 - ₹ 4,20,000 per year

    Develop and execute CRM strategies to enhance customer relationships and drive business objectives.Manage and maintain the CRM system, including data entry, cleansing, segmentation, and optimization.Analyze customer data and behavior to identify trends, opportunities, and areas for improvement.Create, execute, and track targeted marketing campaigns and...

  • CRM Executive

    1 week ago


    Navi Mumbai, Maharashtra, India Tescon Green Private Limited Full time

    **Position**: Real Estate CRM Executive **Location**: Navi Mumbai **Experience**: Minimum 2 Years in CRM Management **Responsibilities**: - **CRM Management**: Maintain and update CRM system for lead and customer tracking. - **Lead Handling**: Manage inbound and outbound leads, ensuring timely follow-up. - **Data Entry & Reporting**: Ensure accurate data...

  • CRM Manager

    2 weeks ago


    Mumbai, Maharashtra, , India Circor Careers Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    POSITION DETAILS Position Summary Position Title: CRM ManagerThe primary focus of this role is to drive growth through effective use of CRM systems by developing and executing strategies to manage customer relationships, enhance customer satisfaction with key focus on delivering value to the customers in terms of Commercial Excellence.Principal Activities...

  • CRM Executive

    2 days ago


    Navi Mumbai, Maharashtra, India Dananda Talent Full time

    Industry : Education Shift Timing : 11:30 am to 8:30 pm Working days : Mon - Sat ( 6 days work from office ) Location : Vashi, Navi Mumbai Role : Operations Executive ( CRM ) JD- Operations Executive Key Responsibilities: - Data Management: - Maintain and manage the CRM system to ensure data accuracy and integrity. - Coordinate with sales member for...

  • Crm Executive

    4 days ago


    Navi Mumbai, Maharashtra, India Rigvedit Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Title: CRM ExecutiveLocation: Navi Mumbai (WFO)Work Type: [On-site]Experience: 6 months 2 years (Freshers with CRM knowledge can apply)About the RoleWe are looking for a detail-oriented and proactive CRM Executive to help us manage customer relationships, maintain accurate data, and support our sales and marketing teams through efficient use of our CRM...

  • Crm Executive

    2 weeks ago


    Navi Mumbai, Maharashtra, India Crest Ventures Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Responsibilities:• Manage end-to-end customer relationship processes.• Handle client queries, follow-ups, • Maintain and update customer data in the CRM system.• Ensure timely communication with clients • Work on CRM software Required Candidate profileCRM Software Perks and benefitsSalary on time, fixability , good culture, luxury

  • Sales Intern

    3 weeks ago


    Mumbai, India CRM-VEDA Full time

    Job Description Company Description CRM-VEDA is a next-generation Customer Relationship Management (CRM) platform built with AI at its core. Initially transforming the fitness industry, CRM-VEDA helps gyms and fitness studios streamline operations, engage members, and scale effortlessly. The platform serves multiple industries, including fitness, salons,...

  • Manager CRM

    3 hours ago


    Mumbai, Maharashtra, India Elixrr Industries Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Role OverviewWe are seeking an experienced and dynamic Assistant Manager / Manager CRM to lead CRM initiatives and act as a key link between the IT-CRM function and the Sales team. The ideal candidate will have hands-on experience in CRM platforms, customer lifecycle management, sales coordination, and post-sales support functions. A strong analytical...


  • Navi Mumbai, Maharashtra, India Tescon green pvt ltd Full time

    **Key Responsibilities**: - Manage customer data and interactions in CRM software. - Coordinate with sales, accounts, legal & site teams for documentation, payments, and handovers. - Track and resolve customer queries or complaints. - Generate CRM reports and maintain accurate records. - Support customer communication and follow-ups. **Requirements**: -...

  • CRM Manager

    1 week ago


    Mumbai, Maharashtra, India Svan Global Consultancy Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    The CRM Manager will manage Salesforce CRM, improve customer journeys, ensure data accuracy, support digital transformation in automobile Industry. The role includes working with retailers, handling call-center processes, providing customer insights.