Front Desk Executive

7 days ago

Gurgaon, Haryana, India Shivam Hospital Gurgaon Full time ₹ 1,80,000 - ₹ 2,30,000 per year

Key Responsibilities:

  • Greet and welcome patients, attendants, and visitors in a courteous manner
  • Register patients and maintain accurate records in the hospital management system
  • Schedule appointments and manage doctors' consultation slots
  • Handle incoming calls and route them to appropriate departments
  • Provide information about hospital services, doctors, and facilities
  • Coordinate with billing, pharmacy, laboratory, and nursing departments
  • Assist in managing patient flow and waiting area
  • Maintain cleanliness and order at the front desk
  • Handle patient feedback or complaints and escalate when necessary
  • Ensure all protocols and procedures are followed, especially related to patient privacy and safety

Skills and Qualifications:

  • Minimum qualification: 10+2 or Graduate (preferably in any discipline)
  • Prior experience in hospital/healthcare front office preferred
  • Good communication skills in Hindi and English
  • Basic computer knowledge (MS Office, hospital software)
  • Polite, patient-friendly, and presentable
  • Ability to multitask and stay calm under pressure

Job Types: Full-time, Permanent, Fresher

Pay: ₹15, ₹25,450.00 per month

Benefits:

  • Health insurance
  • Paid sick time
  • Provident Fund

Language:

  • English (Preferred)
  • Hindi (Preferred)

Work Location: In person

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