Trade Operations Executive
1 week ago
Company Description
is the world's first Next-Generation B2B enquiry to delivery trade enabling platform facilitating global trade of Agri-commodities, raw industrial, and construction material. Over the past 4 years, has built a network of over 400,000 verified buyers across 76 countries, successfully facilitating trade transactions worth over 40 billion. With more than 38,000 verified manufacturers and exporters from 18 countries, standardizes buyer requirements and arranges live negotiations with verified sellers under standardized trade policies, ensuring safe and efficient trade without the need for phone calls or emails.
Role Description
This is a full-time on-site role located in Noida for a Trade Operations Executive - Client Relationship. The Trade Operations Executive will be responsible for managing client relationships, coordinating with buyers and sellers, monitoring trade activities, and ensuring compliance with trade policies. Day-to-day tasks include conducting buyer and seller verifications, facilitating live trade negotiations, resolving queries, providing regular updates on trade statuses, and maintaining robust communication with clients to ensure a smooth and efficient trading process.
Qualifications
- Client Relationship Management, Customer Service, and Interpersonal Communication skills
- Experience in Trade Operations, Logistics Coordination, and Supply Chain Management
- Problem-Solving, Analytical, and Decision-Making skills
- Proficiency in using Trade Platforms and CRM software
- Strong organizational and multitasking abilities
- Bachelor's degree in Business Administration, International Trade, or a related field
- Previous experience in the B2B trade industry is a plus
- Fluency in English; knowledge of additional languages is a plus
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