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Director of Operations

2 weeks ago

Hyderabad, Telangana, India GeBBS Healthcare Solutions Full time ₹ 15,00,000 - ₹ 20,00,000 per year

Designation:  Director

Department: Medical Coding Operations

Job Location:  Hyderabad / Mumbai

Work from office

JD:

Specialties:

·      
Operations and Performance management

·      Migrations / Setup start-up projects

·      
Planning & Budgeting revenues and controls 

·      
Client Relationship Management

·      
Process and people related change management.

·      Farming within existing engagements

Key Responsibilities:

·      
Handling P&L Management, Service Delivery, Client Relationship, and Internal Stakeholder Management

·      Heading the offshore Service delivery of Multi-speciality Coding

·      Implement programs to ensure attainment of business plan for growth and profit.

·      Provide directions and structure for operating units.

·      
will be responsible for designing, setting up and managing a process excellence/quality framework for that ensures that our coders deliver high quality of work.

·      Work with delivery and training functions to create feedback loops from quality assessment to training and operations management.

·      
Implement improved processes and management methods to generate
higher ROI and workflow optimization.

·      Provide mentoring and guidance to subordinates and other employees.

·      Responsible for managing multiple accounts.

·      Looking after end to end management of program covering multiple work streams with a total span.

·      Facilitating process re-engineering and improvements to enhance customer engagement.

·      Generating new prospects for the organization to showcase capabilities.

·      
Ensuring attrition control & job enrichment at process levels

Required Skillset:

14+ years in Medical Coding with current role as senior manager or Above or equivalent to managing operations team of medical coding

Must have handled the outpatient coding/inpatient coding team

Education :
Any Graduate or Life Science Graduate

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