
Director of Operations
24 hours ago
Designation: Director
Department: Medical Coding Operations
Job Location: Hyderabad / Mumbai
Work from office
JD:
Specialties:
·
Operations and Performance management
· Migrations / Setup start-up projects
·
Planning & Budgeting revenues and controls
·
Client Relationship Management
·
Process and people related change management.
· Farming within existing engagements
Key Responsibilities:
·
Handling P&L Management, Service Delivery, Client Relationship, and Internal Stakeholder Management
· Heading the offshore Service delivery of Multi-speciality Coding
· Implement programs to ensure attainment of business plan for growth and profit.
· Provide directions and structure for operating units.
·
will be responsible for designing, setting up and managing a process excellence/quality framework for that ensures that our coders deliver high quality of work.
· Work with delivery and training functions to create feedback loops from quality assessment to training and operations management.
·
Implement improved processes and management methods to generate
higher ROI and workflow optimization.
· Provide mentoring and guidance to subordinates and other employees.
· Responsible for managing multiple accounts.
· Looking after end to end management of program covering multiple work streams with a total span.
· Facilitating process re-engineering and improvements to enhance customer engagement.
· Generating new prospects for the organization to showcase capabilities.
·
Ensuring attrition control & job enrichment at process levels
Required Skillset:
14+ years in Medical Coding with current role as senior manager or Above or equivalent to managing operations team of medical coding
Must have handled the outpatient coding/inpatient coding team
Education :
Any Graduate or Life Science Graduate
Interested candidate can share their profile on
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