Business Process Analyst

At Elanco (NYSE: ELAN) – it all starts with animals

As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. We're driven by our vision of 'Food and Companionship Enriching Life' and our approach to sustainability – the Elanco Healthy Purpose – to advance the health of animals, people, the planet and our enterprise.

At Elanco, we pride ourselves on fostering a diverse and inclusive work environment. We believe that diversity is the driving force behind innovation, creativity, and overall business success. Here, you'll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.

Making animals' lives better makes life better – join our team today

Position Brand Description:

As a Business Process Analyst, you will experience an exciting career that offers a wide range of opportunities for professional development.  This position will be part of the Elanco Supply Chain community whose responsibility is to enable reliable, on time delivery to our customers. Individuals in this community move materials either physically or virtually across geographic boundaries and time zones to be sure that the product is available when the customer needs it.

The Business Process Analyst will review incoming SAP IDOC errors and triage technical and business issues related to inventory management (IM), delivery documents and goods movements.  They will follow up with affiliates, Logistics Service Providers (LSPs) and 3PLs/4PLs to ensure all issues are addressed in a timely manner.  Successful candidates will also identify recurring issues and recommend remedies of either process or technical nature.

This position will support Elanco's Supply Chain transition into a cause-driven, customer focused company dedicated to positively impacting the health of animals, people and the planet.

Key Objectives/Deliverables:

Process Ownership

• Active monitoring and reprocessing of Logistics Execution (LE) IDOCs supporting LSP integration.
• Management of open issues to resolution with global partners.
• Drive continuous improvement.

Communication / Networking

• Maintain key contacts throughout the business in Master Data, Affiliate, Order to Cash customer service, LSPs, IT and Global Process Owner.
• Communicate system information / issues throughout Elanco supply chain, providing timely information to managers and end users as issues and solutions occur.

Basic Requirements:

• Understanding of Supply Chain business processes including SAP integration points with Quality Management, Logistics, Material Master, and Sales and Distribution.
• Strong computer-based skills especially on Microsoft Office tools.
• Fluent in English.
• Must have strong organizational, interpersonal, and communication skills (verbal and written).
• Ability to proactively and effectively analyze and resolve problems.
• Ability to work in global team environment and communicate effectively with both internal business partners as well as external team members.

Additional Preferences:

• Supply Chain Knowledge – APICS certification preferred.
• Analysis/problem assessment skills, information monitoring skills, quality orientation, and teamwork/interpersonal skills.
• Ability to work across cultures.
• Familiar with SAP ALE / IDOC interfaces, SAP PI/PO, AS2 connections, EDI transactions

Education Requirements:

• BS or MS degree, preferably in IT or Business or equivalent work experience.

Other Information:

• Work shift:  staggered time to support global business
• Travel required (% of time) – 5%

Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status