customer visit specialist

2 weeks ago

Saravanampatti Coimbatore Tamil Nadu, India Eeshanya Full time ₹ 2,40,000 - ₹ 14,40,000 per year

Roles and Responsibilities

Coordinate and Conduct Site Visits:

  • Schedule and confirm site visits with clients based on availability and preferences.
  • Plan routes and ensure timely transportation to and from property sites.
  • Greet clients, provide property information, and address inquiries.
  • Highlight key features, amenities, and advantages of each property to meet client needs.
  • Guide clients through the property, explaining layout, design, construction, and future plans.
  • Ensure all safety protocols are followed during site visits.

Client Relationship Management:

  • Build rapport and trust with clients during site visits to create a positive experience.
  • Listen to client requirements and provide recommendations.
  • Maintain detailed records of client interactions and feedback.
  • Coordinate with sales and marketing teams for ongoing client engagement.
  • Follow up with clients post-visit to answer questions and nurture leads.

Property Information and Market Knowledge:

  • Understand the local real estate market, including pricing trends and neighborhood specifics.
  • Stay updated on new property developments, market conditions, and competitor activities.
  • Be knowledgeable about real estate laws, regulations, and ethical practices.
  • Use market data to provide property valuations and advice.

Support Sales Operations:

  • Collaborate with the sales team to convert leads from site visits into sales.
  • Help prepare sales presentations and proposals, highlighting property benefits.
  • Contribute to achieving sales targets by delivering site visit experiences.

Qualifications

  • Experience in real estate sales, customer service, or hospitality is preferred.
  • A customer-oriented approach and professional demeanor are needed.
  • Strong organizational and coordination abilities are important, with attention to detail.
  • A valid driver's license and reliable transportation are essential.Roles and Responsibilities

Job Type: Full-time

Pay: ₹10, ₹30,000.00 per month

Benefits:

  • Paid time off

Work Location: In person

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