Customer Care Executive and Specialist

5 days ago

Delhi Gurugram NCR, India Epic Consultancy Full time ₹ 2,00,000 - ₹ 6,00,000 per year

WERE HIRING | International Voice, Non-Voice & Blended Process

Day Shift | Freshers Welcome | No B.Tech/BE

Kickstart your career with a global brand Were hiring smart, enthusiastic graduates for exciting opportunities in our International BPO (Day Shift). If you're ready to work in a fast-paced, professional environment—this is your chance.

Job Roles Available:

  • International Voice Process
  • International Non-Voice (Chat/Email)
  • Blended Process (Voice + Non-Voice)

Shift: US Rotational Shift

Location: Delhi, Gurgaon

Experience: Freshers can apply

Eligibility: Graduates (Any Stream) — No B.Tech/B.E

Key Responsibilities:

  • Handle customer queries via call email, or chat for international clients
  • Provide accurate solutions and maintain high customer satisfaction
  • Document interactions and follow internal quality standards
  • Collaborate with the team to ensure service-level targets are met

Requirements:

  • Excellent spoken and written English communication
  • Basic computer knowledge & typing skills
  • Good problem-solving and interpersonal skills
  • Willingness to work in a professional, target-driven environment
  • Immediate joiners preferred

What's in it for You?

  • Competitive salary + performance incentives
  • Friendly, growth-oriented work culture
  • Training provided – No prior experience required
  • Internal career growth opportunities

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