Guest Relations Executive

15 hours ago

Kurla Maharashtra, India Roswalt Realty Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Role Overview

We are looking for a dynamic and well-presented
Guest Relations Executive (GRE)
to be the first point of contact for our customers and candidates. The ideal candidate should have excellent communication skills, a pleasant personality, and the ability to create a welcoming experience while ensuring smooth coordination across teams.

Key Responsibilities

·       Greet and welcome walk-in customers and visitors with professionalism and warmth.

·       Understand and update all customer requirements in detail and maintain records in
SFDC (CRM system)
.

·       Guide customers to the
Closing Manager
or the concerned department for further assistance.

·       Coordinate with internal team members to ensure smooth handling of clients and candidates.

·       Assist and guide candidates arriving for interviews, ensuring they are connected with the right person.

·       Maintain a professional appearance and create a positive first impression for the company.

·       Ensure the reception/guest area is welcoming and well-maintained at all times.

Requirements

·       Minimum 1–3 years of experience in customer-facing/guest relations roles (Real Estate experience preferred).

·       Excellent verbal and written
communication skills
in English & Hindi.

·       Strong interpersonal skills with a
pleasing personality
and
good dressing sense
.

·       Proficient in MS Office & CRM systems (SFDC knowledge will be an advantage).

·       Ability to multitask, handle pressure, and coordinate effectively with multiple departments.

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