Customer Experience Manager

Function India BU Pay Band E4 to M2 Role As the Territory Manager- CE you will be part of the Customer Experience team and will report to the Area Service Manager The purpose of your role will be 1 To ensure maximum customer connect to enhance customer experience 2 To facilitate Value added services to customer to enhance business penetration in...

TM.MP&CG>Customer Experience.Telemedia>Lead - Telemedia CE>MP-Indore-3rd Floor Metro TowerKey Deliverables • Churn management • Interaction monitoring • Customer retention • Shifting TAT • Cross functional working to support BB eco system • Partner management • Team management Skills Required • Strong Execution Skill. • Partner Management...

CE HeadKey Deliverables • To Ensure 100% service level adherence to business processes • To enhance the Revenue enhancement -Churn Control and Up-sell (Data and Voice) • Managing Fault Rate and SLA • To increase Collection Efficiency : 0-60 days (data and Voice) • Bad Debts Reduction • IR Delivery vs. Target • Drive virtualization through PFH,...

Job Title: CRM ExecutiveJob Description:We are looking for a proactive and detail-oriented CRM Executive to manage and enhance customer relationships within a retail showroom environment. The ideal candidate will be responsible for handling CRM software, maintaining client databases, coordinating with internal teams, and ensuring an exceptional customer...

Job Title: Customer Relationship Manager – Customer Relations TeamDepartment: Customer SupportJob Type: Full-TimeExperience: 0-3 YearsLocation: Scheme 78, IndoreAge Criteria: 22 – 30 YearsJob Overview:We are looking for energetic and customer-focused professionals to join our Customer Relations Team. As a Voice Agent, you will be responsible for...

Experience Center Manager – Sales & Client Relations Location: Designest Experience Center, Indore Department: Sales / Client Experience Reports To: Founders / ManagementAbout DesignestDesignest is a complete bespoke furniture solution provider, offering end-to-end design, customization with its in-house manufacturing. With a strong focus on craftsmanship,...

Experience Center Manager – Sales & Client Relations Location: Designest Experience Center, Indore Department: Sales / Client Experience Reports To: Founders / Management About Designest Designest is a complete bespoke furniture solution provider , offering end-to-end design, customization with its in-house manufacturing. With a strong focus on...

Experience Center Manager – Sales & Client RelationsLocation:Designest Experience Center, IndoreDepartment:Sales / Client ExperienceReports To:Founders / ManagementAbout DesignestDesignestis a completebespoke furniture solution provider, offering end-to-end design, customization with its in-house manufacturing. With a strong focus oncraftsmanship,...

Functional /Business Responsibilities: • Comprehend and resolve the Customers concerns/ requirements by gathering/recording an appropriate level of information to determine the nature of the query/request and action required. Processing each call / mail / chat in accordance with IL standards. Documenting / Recording transactions and the necessary follow-up...

About the CompanyD.P. Abhushan Ltd. is a trusted and renowned name in the Indian gems and jewellery industry, known for its exquisite craftsmanship, legacy of trust, and commitment to delivering timeless designs. With a strong presence in Central India, we are expanding our retail footprint and seeking passionate professionals to join our growing team.About...