Customer Experience Lead

4 days ago


Indore, Madhya Pradesh, India Airtel Full time ₹ 5,00,000 - ₹ 15,00,000 per year

TM.MP&CG>Customer Experience.Telemedia>Lead - Telemedia CE>MP-Indore-3rd Floor Metro Tower

Key Deliverables
• Churn management
• Interaction monitoring
• Customer retention
• Shifting TAT
• Cross functional working to support BB eco system
• Partner management
• Team management Skills Required
• Strong Execution Skill.
• Partner Management
• Distribution effectiveness
• Business and commercial acumen
• Excellent communication skill
• Stake holder management and collaboration
• Excellent communication skills
• Team player Experience LevelSenior Level

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