Restaurant Service Captain
6 days ago
Job Summary:
At Gold Coins Club & Resort, the Captain is responsible for supervising and coordinating the restaurant service team. The role ensures smooth service operations, guest satisfaction, and high standards of hospitality.
Key Responsibilities:
- Supervise and guide waiters, stewards, and service staff during operations.
- Ensure timely and professional service of food and beverages to guests.
- Take guest orders when required and ensure accuracy in order processing.
- Coordinate between kitchen and service staff for smooth operations.
- Train waiters/stewards in service standards and etiquette.
- Handle guest complaints professionally and ensure quick resolution.
- Maintain cleanliness, hygiene, and table setups in the restaurant.
- Prepare duty rosters and allocate work to the service team.
- Upsell food & beverage items to enhance guest experience and revenue.
Requirements:
- Diploma/Degree in Hotel Management preferred (but not mandatory).
- Freshers and experienced candidates can apply.
- Strong communication and leadership skills.
- Good knowledge of food & beverage service standards (training will be provided).
- Pleasant personality and guest-oriented approach.
Job Type: Full-time
Pay: ₹18, ₹25,000.00 per month
Benefits:
- Food provided
Work Location: In person
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