Customer Experience Associate

3 days ago


Mumbai, Maharashtra, India Homefnb Full time ₹ 3,00,000 - ₹ 6,00,000 per year

Company Description

Homefnb is India's first social dining and home-food experience platform, built to connect people through the universal language of food. We empower home chefs, hosts, and culinary enthusiasts to share their kitchens, cuisines, and culture with guests seeking authentic, homely, and memorable dining experiences. For guests, Homefnb is more than just food delivery; it offers a chance to enjoy authentic, regional, and home-cooked meals. For hosts, Homefnb provides the platform, tools, and visibility to monetize their cooking skills.

Role Description

This is a full-time on-site role for a Customer Experience Associate located in Mumbai. The Customer Experience Associate will be responsible for providing exceptional customer support and ensuring customer satisfaction. Daily tasks include responding to customer inquiries and ensuring a seamless dining experience for both guests and hosts.

Key Responsibilities

  1. Handle client communications: You will be responsible for managing all back-end communication with our clients, hosts, and consumers through calls and our application.
  2. Proficiency in computer skills: You should be comfortable with basic computer operations and have a good understanding of Microsoft Suite to manage data and reports.
  3. Internal Communication: You will work as a strong team player, communicating effectively with internal teams and demonstrating leadership skills.

Skills & Qualifications

  1. Communication Skills: Must be fluent in Hindi and English. Knowledge of Gujarati,
    Marathi
    or other Indian regional languages is a plus.
  2. Experience: We are open to candidates with 1-2 years of experience or freshers.
  3. Education: A minimum qualification of 12th pass or a Diploma is required.

If you're a proactive and skilled communicator, we'd love to hear from you. Please send your resume and a cover letter to



  • Mumbai, Maharashtra, India, Maharashtra The Souled Store Full time

    About Us:The Souled Store is one of India’s fastest-growing youth-focused lifestyle brands. Founded in 2013 as a homegrown Indian brand, we have become one of the largest online merchandising platforms, partnering with global licenses such as Disney, Warner Bros., WWE, IPL, and Viacom18. Our offerings extend beyond themed designs like superheroes, movies,...

  • Product Associate

    3 days ago


    Mumbai, Maharashtra, India Chase- Candidate Experience page Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Join our collaborative environment, where you'll contribute to our strategy and make an impact on product success. Grow your skills, participate in product planning, and define user workflows while working alongside experienced product managers. Don't miss this opportunity to be part of a dynamic team and promote innovation in customer experiences. As a...


  • Mumbai, Maharashtra, India Global Industrial Company Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Global IndustrialFor over 70 years Global Industrial has been an industry leader providing private label and brand name industrial equipment and supplies to businesses throughout North America.We carry over one million industrial, material handling and business products that are sold through our website, corporate sales people and full color catalogs. We are...


  • Mumbai, Maharashtra, India Global Industrial Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Global Industrial For over 70 years Global Industrial has been an industry leader providing private label and brand name industrial equipment and supplies to businesses throughout North America.We carry over one million industrial, material handling and business products that are sold through our website, corporate sales people and full color catalogs. We...

  • Customer Experience

    5 days ago


    Mumbai, Maharashtra, India Love DK Full time ₹ 1,20,000 - ₹ 3,60,000 per year

    About Us:Love DK is amass-premium jewellery brandspecialising in everyday pieces that embody individuality, originality, and personal style. Every product is locally sourced and handmade with love by our karigars. With a growing Instagram community of 24,000+ and our web store , we're building a brand that feels personal, intentional, and deeply connected to...

  • Associate Partner

    2 weeks ago


    Mumbai, Maharashtra, India RKS ASSOCIATE Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Associate Partner - OperationsLeading Dispute Resolution Law Firm | MumbaiAbout UsWe are a premier law firm based in Mumbai, specializing in dispute resolution with strong practices across Civil & Criminal litigation, real estate, and family law. Our reputation is built on delivering exceptional legal outcomes for our clients through strategic thinking,...


  • Mumbai, Maharashtra, India Chase- Candidate Experience page Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations. As a Senior Product Associate in Card lending , you contribute to the team by leveraging your expertise in product development and optimization to make a...


  • Mumbai, Maharashtra, India Paytm Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Description: CST Associate Blend Process (Voice & Non-Voice)Location: Mumbai, IndiaExperience: 2-4 yearsWorking Days: 6 days a weekShift Timing: Rotational ShiftsRole Overview: We are looking for a highly motivated and dynamic CST Associate for the Blend Process to join our team in Mumbai. The role will include both voice and non-voice processes where...


  • Mumbai, Maharashtra, India Swagelok Bombay Full time ₹ 2,50,000 - ₹ 4,50,000 per year

    Company DescriptionEstablished in 1999, Bombay Fluid System Components Pvt. Ltd. (Swagelok Bombay) is the authorized Swagelok Sales and Service Center in India, covering multiple states and countries including Maharashtra, Goa, and Bangladesh. We offer a range of Value Added Services such as Value Engineering, Technical Capabilities, Custom Solutions,...

  • Customer Experience

    1 week ago


    Mumbai, Maharashtra, India Seven N Half Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Role Overview: As a member of the Customer Experience team, your main responsibility will be to ensure the best-in-class experience for customers by collaborating with cross-functional teams. You will play a key role in mapping the customer journey, identifying areas for improvement, and implementing strategies to enhance customer experience while reducing...