Senior CRM Executive
1 week ago
- Receive and check claim documents for completeness and advice employees regarding pending documents, if any.
 - Track and control documents to ensure TAT of claims/cards as per SLA.
 - Feedback from Insurers and Corporates.
 - Additional revenue opportunities from existing Corporates.
 
Non voice coordinator
- Respond to queries from the employees of the corporate through e-mails.
 - Maintain weekly reports on claims and queries and the TAT of the same
 - Escalate issues as per the escalation matrix.
 - To attend to any other assignments assigned to you from time to time.
 
Voice coordinator
- Respond to queries from the employees of the corporate over Phone
 - Maintain weekly reports on claims and queries and the TAT of the same
 - Escalate issues as per the escalation matrix.
 - To attend to any other assignments assigned to you from time to time.
 
Work from office only
Job Types: Full-time, Permanent
Pay: ₹300, ₹460,000.00 per year
Benefits:
- Cell phone reimbursement
 - Provident Fund
 
Work Location: In person
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