Senior CRM Executive

1 week ago


Andheri, Maharashtra, India Medi Assist Insurance TPA Private Limited Full time ₹ 93,900 - ₹ 4,60,000 per year
  • Receive and check claim documents for completeness and advice employees regarding pending documents, if any.
  • Track and control documents to ensure TAT of claims/cards as per SLA.
  • Feedback from Insurers and Corporates.
  • Additional revenue opportunities from existing Corporates.

Non voice coordinator

  • Respond to queries from the employees of the corporate through e-mails.
  • Maintain weekly reports on claims and queries and the TAT of the same
  • Escalate issues as per the escalation matrix.
  • To attend to any other assignments assigned to you from time to time.

Voice coordinator

  • Respond to queries from the employees of the corporate over Phone
  • Maintain weekly reports on claims and queries and the TAT of the same
  • Escalate issues as per the escalation matrix.
  • To attend to any other assignments assigned to you from time to time.

Work from office only

Job Types: Full-time, Permanent

Pay: ₹300, ₹460,000.00 per year

Benefits:

  • Cell phone reimbursement
  • Provident Fund

Work Location: In person


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