Program Manager

4 days ago


Mumbai, Maharashtra, India Airtel Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Program Manager

Job Description

Job Title: Program Manager- AB

Job Level: Manager

Function: CE

Location: Mumbai

Reporting to: Sarvesh Singh

Date: 17 Aug 2023

Experience: Project Management Experience of 6 years, preferably in Telecom and networking projects.

(key responsibilities)

# Delivery of network as per the defined project Management/Service Delivery process, within the scope & time line agreed with the customer.

# Meeting assigned revenue targets

# Customer & internal Stake holder management during the project execution cycle

# Meeting & exceeding the assigned Service Delivery Time lines

# Ensures revenue recognition, timely and accurate invoicing, and monitors project receivables.

# Take initiatives to improve the quality of project implementation, improvisation may be on the deliverables to customer or may be internal e.g. related to support handover.

# Perform SIP & Repeat fault reduction

# Ensures SLA adherence, Fault management, Config & Capacity Management & Partner Management

#Technical Expertise

  1. On Cisco routers and switches. Should have awareness or configuration know how to ensure network deployment.
  2. Should have experience of MPLS or IP VPN project implementation for customers having multiple sites.
  3. Exposure on lease lines, RF, IPLC Circuits and SDH equipment

#Project Management Experience of 5 years, preferably in Telecom and networking projects.

Major Challenges:

Initiatives to improve the productivity Handling customer's / internal customer's escalations and resolving the issues Presenting monthly performance PM wise / Product wise to higher management for review and support to improve

We are a fun-loving, energetic and fast growing company that breathes innovation. We strive to give an unparalleled experience to our customers and win them for life. One in every 24 people on this planet is served by Airtel.

Here, we put our customers at the heart of everything we do. We encourage our people to push boundaries and evolve from skilled professionals of today to risk-taking entrepreneurs of tomorrow.

We hire people from every realm and offer them opportunities that encourage individual and professional growth. We are always looking for people who are thinkers & doers; people with passion, curiosity & conviction; people who are eager to break away from conventional roles and do 'jobs never done before' .

Experience LevelMid Level
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