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International Voice Process Associate
2 weeks ago
Job Title:
International Voice Process Associate
Role Overview
We are looking for enthusiastic and customer-focused professionals to join our
International Voice Process
team. You will interact with international customers over voice calls, resolving their queries efficiently while providing a positive and professional customer experience.
Key Responsibilities
- Handle inbound calls from international customers with professionalism and empathy
- Understand customer issues quickly and provide accurate solutions
- Maintain a positive, solution-oriented approach throughout each interaction
- Accurately document calls and maintain customer records in internal systems
- Adhere to process guidelines and compliance standards
- Meet quality, productivity, and customer satisfaction targets
Eligibility & Requirements
- Educational Qualification:
Any Graduate - Communication Skills:
Excellent spoken English (
CEFR – B2 level
) - Strong listening, problem-solving, and multitasking abilities
- Ability to handle international customers confidently over calls
- Immediate joiners preferred
- Level 1 hiring
– Freshers & candidates with up to 2 years of experience
Salary Package
- ₹2.72 LPA to ₹3.5 LPA
Work Details
- Process:
International Voice Support - Work Mode:
Work from Office - Location:
Kochi - Shifts:
Rotational shifts Night
What We Offer
- Exposure to international clients and global work culture
- Structured training and skill development opportunities
- Career growth within a leading MNC
- Supportive team environment and performance recognition
Jackson J