International Telecaller

Company Name: Radiant Consumer Appliances Pvt. Ltd.

Brand Name: Cafe Desire

Location: Karkhana, Secundrabad, Hyderabad

Name of Job Position: Customer Engagement Executive (International Sales)

Job Summary

Are you a fluent English speaker with a passion for international sales? Do you enjoy engaging with global clients and converting leads into long-term business relationships?

As a Customer Engagement Executive (International Sales), you will be responsible for handling outbound and inbound sales calls with potential customers across different countries. You will represent Cafe Desire to a global audience, ensuring outstanding customer engagement and driving business growth. If youre confident, goal-oriented, and love international exposure, this role is perfect for you

The shift timing will be from 9:00 PM to 6:00 AM. Work from Office.

Key Responsibilities

1. Make outbound sales calls to potential international clients and introduce them to Caf Desires products.
2. Handle inbound inquiries from overseas customers and provide detailed product information.
3. Build strong relationships with global clients and nurture leads into successful deals.
4. Understand customer needs and recommend the best solutions from our product range.
5. Achieve and exceed assigned sales targets through strategic selling and follow-ups.
6. Maintain accurate records of all sales activities and client interactions in the CRM system.
7. Coordinate with internal teams to ensure smooth order processing and post-sales support.
8. Stay updated on international market trends, competition, and customer preferences.
9. Overcome objections and resolve client concerns with professionalism and confidence.
10. Work in different time zones as required to maximize international sales opportunities.

Requirements

1. Candidates below 30 years of age .
2. Minimum 1 year of experience in telesales in international sales/B2B/B2C process.
3. Immediate joiners preferred (or those currently serving a notice period).
4. Exceptional verbal and written communication skills in English (Fluency is a must).
5. Strong persuasion, negotiation, and relationship-building skills.
6. Experience in handling international clients is a plus.
7. Basic knowledge of CRM tools, MS Office, and online communication platforms.
8. Ability to adapt to different time zones and work in a dynamic sales environment.
9. Positive, self-motivated, and driven to achieve sales targets.
10. Ability to handle rejection and maintain high levels of enthusiasm.

Why Join Caf Desire?

A Culture of Growth: We believe in nurturing talent and providing continuous learning opportunities. Whether it's skill enhancement, career progression, or leadership development, we empower our employees to reach their full potential.

Work with a Market Leader: Caf Desire is a trusted name in the beverage vending industry, serving thousands of customers across industries. By joining us, you become a part of a brand that is respected, innovative, and growing rapidly.

Recognition & Rewards: We celebrate our employees' achievements, big and small. Our performance-driven culture ensures that your hard work is recognized and rewarded.

A Supportive Team: We foster a collaborative and positive work environment where teamwork, respect, and mutual support are at the core of our success.

Bringing Joy in Every Sip: As part of Caf Desire, you'll contribute to enhancing workplace experiences for countless businesses by delivering high-quality products and excellent customer service.

Career Growth Opportunities: We don't just offer jobs; we offer careers If you're looking for stability, career advancement, and a company that values your ambitions, you've come to the right place.

Be Part of Something Bigger: Join Caf Desire and be part of a mission to redefine the way people enjoy their beverages, one cup at a time

About the Company

Radiant Consumer Appliances Pvt. Ltd., the parent company of Caf Desire, is a leader in the hot beverage vending industry, offering state-of-the-art coffee and tea vending machines along with premium-quality premixes. Since our inception, we have been revolutionizing workplaces by providing hassle-free, on-demand beverages that keep businesses running smoothly.

With a strong presence across India and expanding globally, Caf Desire is known for its commitment to quality, innovation, and customer satisfaction. Our customers range from small businesses to large enterprises, and our goal is to deliver joy in every sip.

We are not just a brand; we are a community of passionate individuals dedicated to creating delightful customer experiences. If you're looking for a career where your skills and enthusiasm will be valued, this is the place for you

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