Customer Support Executive

3 days ago


Hyderabad, Telangana, India Infinity learn Full time ₹ 5,00,000 - ₹ 10,00,000 per year

Job Title: Customer Support Executive Retention (Hindi Voice Process | EdTech Experience Required)

Company: Infinity Learn (Backed by Sri Chaitanya)

Location: Hyderabad (Work from Office)

Experience: 1 - 4 Years

Openings: 1 Position

Job Type: Full-Time

Job Description:

Infinity Learn is looking for a Customer Support Executive Retention with prior EdTech experience for our Hindi voice process team based in Hyderabad. The role involves addressing student/parent concerns, resolving drop-off cases, and ensuring continued engagement with our learning platform.

Key Responsibilities:

  • Handle inbound and outbound voice calls to address drop-off or dissatisfaction cases
  • Understand student/parent concerns and provide prompt, effective solutions
  • Follow up consistently to ensure issue resolution and retention
  • Maintain and close support tickets using internal systems
  • Coordinate with academic and backend teams to resolve escalations

Candidate Requirements:

  • Mandatory: Experience in the EdTech industry
  • Fluent in Hindi (spoken); English communication is a plus
  • Excellent problem-solving and communication skills
  • Experience in retention/sales/telecalling roles preferred
  • Ability to manage pressure and meet retention goals

Work Details:

  • Location: Hyderabad (Work from Office)
  • Working Days: 6 Days (Monday Off)
  • Shift: Day Shift

Benefits:

  • Fixed Salary + Attractive Retention Incentives
  • Opportunity to grow within a fast-paced EdTech environment
  • On-the-job training and team support


  • Hyderabad, Telangana, India Hira Global Services Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Job Title: Customer Support ExecutiveResponsibilities:Manage customer queries via phone, email & chatProvide exceptional customer supportBenefits:Good salary package Flexible job timings Open to any language skillsAnnual bonusHealth insuranceProvident fund


  • Hyderabad, Telangana, India Tezooo Innovations Pvt Ltd Full time ₹ 10,000 - ₹ 1,50,000 per year

    Customer Support Executive (Remote – Freshers)Tezooo Innovations Inc is looking for enthusiastic and motivated individuals to join our team as Customer Support Executives. This is a remote, full-time opportunity ideal for freshers who want to build a career in customer service and client communication. Responsibilities:Handle customer queries via email,...


  • Hyderabad, Telangana, India Infinity learn Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Job Title: Customer Support Executive Hindi Voice ProcessCompany: Infinity Learn (Backed by Sri Chaitanya)Location: Hyderabad (Work from Office)Experience: 0 - 2 YearsOpenings: 2 PositionsJob Type: Full-TimeJob Description:Infinity Learn is hiring Customer Support Executives for our Hindi voice process at the Hyderabad office. The ideal candidates should be...


  • Hyderabad, Telangana, India Rajkumar Jain Matrimonial Services Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Role & responsibilitiesThey handle customer queries, resolve complaints quickly, provide clear product or service information, keep records updated, and collect feedback to help the company improve.Preferred candidate profileA successful Customer Support Executive needs strong communication skills, active listening, empathy, problem-solving abilities,...


  • Hyderabad, Telangana, India Career Strategy Solutions Full time US$ 9,00,000 - US$ 12,00,000 per year

    Customer Support & Operations Executive to manage end-to-end coordination with patients, doctors, and B2B partners in our genetic testing business. Responsibilities include arranging genetic counselling, sharing reports, scheduling B2B meetings Required Candidate profileThe ideal candidate should have strong communication and organizational skills, be...


  • Hyderabad, Telangana, India Square Business Services Full time ₹ 2,50,000 - ₹ 5,00,000 per year

    Job Opening: Customer Support Executive (Voice Process)Company: Square Business Services Pvt. Ltd.Location: White House Building, Block 3, 6th Floor, Begumpet.Job Type: Full-Time work from OfficeExperience: Freshers & Experienced Candidates WelcomeIndustry: BPO / Customer ServiceAbout the Role:Square Business Services Pvt. Ltd. is looking for dedicated and...


  • Hyderabad, Telangana, India ISRAELITES SHOPPING NETWORK Full time ₹ 1,44,000 - ₹ 1,92,000 per year

    We are seeking a motivated and customer-oriented Customer Support Executive with at least 1 year of experience in a teleshopping or similar environment. The ideal candidate will handle incoming calls, address customer inquiries, process orders, and resolve complaints efficiently to ensure customer satisfaction and support business growth.Job Description...


  • Hyderabad, Telangana, India Arya Omnitalk Full time ₹ 2,50,000 - ₹ 5,00,000 per year

    Basic Information-Designation Executive- Customer SupportExperience 0- 3+ YearEducation 12th / ITI / Diploma.Working location HyderabadDaily roles and responsibilities1) To look after Installation & services like Maintenance & Troubleshooting of GPS Units.2) Need to visit Customer Site regularly & resolve their Problem related to GPS.3) Basic Knowledge of...


  • Hyderabad, Telangana, India TMRW House of Brands Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Job Title: Customer Support ExecutiveLocation:Hyderabad (On-site)Type:Full-TimeAbout NoberoNobero is a Hyderabad-based D2C athleisure brand redefining everyday fashion for Gen-Z and Millennials. Born in 2014 asMy Dream Storeand now proudly part of Aditya Birla's TMRW House of Brands, Nobero blends global trends with Indian fits—offering stylish, minimal,...


  • Hyderabad, Telangana, India Tibrewala Electronics Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    We are looking for a friendly and reliable Customer Support Executive (Freshers Only) to join our team. The role involves helping customers with their queries, providing correct information, and ensuring a smooth service experience.Key Responsibilities:Answer customer calls, emails, and chats.Share accurate details about products and services.Handle customer...