Service Manager
2 days ago
Company: RITA Automobiles Pvt. Ltd. (Rita Suzuki)
Industry: Automobiles
Position: Service Manager
Experience Required: 2 – 3 years
CTC: ₹24,000 – ₹27,000 per month
Vacancies: 2
Job Location: Angul – Rita Suzuki
About the Company
RITA Automobiles Pvt. Ltd., operating as Rita Suzuki, is a trusted name in the automobile industry, offering high-quality vehicles and excellent customer service. We are driven by innovation, customer satisfaction, and operational excellence.
Key Responsibilities
- Manage and oversee the service department operations at the dealership.
 - Supervise service advisors, technicians, and support staff to ensure smooth workflow.
 - Ensure timely and high-quality service delivery for customer vehicles.
 - Maintain high standards of customer satisfaction and retention.
 - Monitor workshop performance, productivity, and profitability.
 - Handle Insurance Claims and Warranty Claims – manage documentation, approvals, and timely settlement.
 - Coordinate with OEM (Suzuki) for service campaigns, technical support, and updates.
 - Ensure compliance with manufacturer guidelines, company policies, and industry regulations.
 - Prepare and analyze service reports for management review.
 
Skills & Competencies
- Strong leadership and team management abilities.
 - Excellent communication and customer-handling skills.
 - Good knowledge of automobile service operations, insurance, and warranty claims.
 - Ability to handle escalations and resolve technical/customer issues effectively.
 - Analytical skills with focus on efficiency and profitability.
 - Proficiency in MS Office and service management tools/software.
 
Qualifications
- Graduate/Diploma in Automobile/Mechanical Engineering or relevant field.
 - 2–3 years of experience in automobile service management (experience with 2W/4W dealership preferred).
 
Benefits
- Monthly CTC: ₹22K – ₹27K.
 - Growth opportunities within the automobile industry.
 - Incentives and performance-based rewards.
 - Training and professional development support.
 
Immediate Joiners Preferred
If you have the experience and enthusiasm to take ownership of spare parts operations, we encourage you to apply
To Apply:
Submit your resume through Indeed or email it to 
Number 
Job Type: Full-time
Pay: ₹24, ₹27,000.00 per month
Work Location: In person
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