Service Manager

2 days ago

Angul, Odisha, India Carrybell Commercial Pvt Full time ₹ 2,91,600 - ₹ 3,24,000 per year

Company: RITA Automobiles Pvt. Ltd. (Rita Suzuki)

Industry: Automobiles

Position: Service Manager

Experience Required: 2 – 3 years

CTC: ₹24,000 – ₹27,000 per month

Vacancies: 2

Job Location: Angul – Rita Suzuki

About the Company

RITA Automobiles Pvt. Ltd., operating as Rita Suzuki, is a trusted name in the automobile industry, offering high-quality vehicles and excellent customer service. We are driven by innovation, customer satisfaction, and operational excellence.

Key Responsibilities

  • Manage and oversee the service department operations at the dealership.
  • Supervise service advisors, technicians, and support staff to ensure smooth workflow.
  • Ensure timely and high-quality service delivery for customer vehicles.
  • Maintain high standards of customer satisfaction and retention.
  • Monitor workshop performance, productivity, and profitability.
  • Handle Insurance Claims and Warranty Claims – manage documentation, approvals, and timely settlement.
  • Coordinate with OEM (Suzuki) for service campaigns, technical support, and updates.
  • Ensure compliance with manufacturer guidelines, company policies, and industry regulations.
  • Prepare and analyze service reports for management review.

Skills & Competencies

  • Strong leadership and team management abilities.
  • Excellent communication and customer-handling skills.
  • Good knowledge of automobile service operations, insurance, and warranty claims.
  • Ability to handle escalations and resolve technical/customer issues effectively.
  • Analytical skills with focus on efficiency and profitability.
  • Proficiency in MS Office and service management tools/software.

Qualifications

  • Graduate/Diploma in Automobile/Mechanical Engineering or relevant field.
  • 2–3 years of experience in automobile service management (experience with 2W/4W dealership preferred).

Benefits

  • Monthly CTC: ₹22K – ₹27K.
  • Growth opportunities within the automobile industry.
  • Incentives and performance-based rewards.
  • Training and professional development support.

Immediate Joiners Preferred

If you have the experience and enthusiasm to take ownership of spare parts operations, we encourage you to apply

To Apply:

Submit your resume through Indeed or email it to

Number

Job Type: Full-time

Pay: ₹24, ₹27,000.00 per month

Work Location: In person

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