Customer Support – Night Shift

2 weeks ago


Gurgaon, Haryana, India cheap flying Fares Full time ₹ 2,40,000 - ₹ 36,00,000 per year

About the Role

We are looking for a dynamic Travel Sales Executive who can communicate confidently with customers and assist them with flight bookings, queries, and travel-related support. Basic Spanish knowledge is a plus, as some customers may speak Spanish. Candidates with strong communication skills, customer support experience, or freshers with excellent English are welcome.

Key Responsibilities

  • Handle inbound and outbound calls for flight bookings & travel inquiries.
  • Assist customers with itinerary options, fares, rescheduling, and cancellations.
  • Communicate with Spanish-speaking customers (basic Spanish understanding is enough).
  • Convert leads into confirmed bookings by explaining fare options and benefits.
  • Maintain customer records and ensure quality service delivery.
  • Coordinate with the post-sales/support team when required.
  • Meet daily/weekly sales targets and performance metrics.

Requirements

  • Spanish-speaking ability (basic to conversational level preferred).
  • Strong communication skills (English mandatory).
  • Experience in travel sales or customer support is an advantage.
  • Freshers may apply if they have excellent comm skills & willingness to learn.
  • Ability to work in night shifts (US process).
  • Good problem-solving and customer-handling skills.
  • Knowledge of GDS (Amadeus/Sabre) is a plus but not mandatory.

Benefits

  • Salary: ₹20,000 – ₹30,000 per month (based on experience).
  • Cab facility for night shifts.
  • Incentives based on sales performance.
  • Friendly and supportive team environment.
  • Growth opportunities within the company.

Job Types: Full-time, Permanent

Pay: ₹20, ₹30,000.00 per month

Benefits:

  • Food provided
  • Paid time off

Language:

  • Spanish (Required)
  • english (Required)

Shift availability:

  • Night Shift (Required)

Work Location: In person



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