OTC - Night Shift - Gurgaon Location

2 days ago

Gurgaon, Haryana, India Capgemini Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Role & responsibilities

OTC Analyst / OTC Executive - Night Shift

Location: Gurgaon

Experience - 1 to 5 Years

Job Summary:

We are seeking a detail-oriented and proactive OTC Analyst to manage the end-to-end Order to Cash process. The ideal candidate will be responsible for ensuring timely and accurate processing of customer orders, credit management, chargeback, dispute, invoicing, collections, and cash application. This role requires strong analytical skills, customer service orientation, and the ability to work collaboratively across teams.

Required Skills:

  • Strong understanding of the Order to Cash cycle.
  • Proficiency in MS Excel and ERP systems (SAP, Oracle, etc.).
  • Good communication and interpersonal skills.
  • Analytical mindset with attention to detail.
  • Ability to prioritize tasks and meet deadlines.
  • Experience in handling customer queries and resolving disputes.
  • Knowledge of accounting principles related to receivables and collections.
  • Qualifications Only:
  • Bachelor of Commerce (B.Com) or
  • BBA

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