Tele Caller Executive

3 days ago

Indore, Madhya Pradesh, India KOKAN KALA VA SHIKSHAN SANSTHA KENDRA Full time ₹ 70,000 - ₹ 80,000 per year
  • Dialing and convincing prospects/donors to donate, to rehash donations through campaigns.
  • Meeting Input Output targets on a daily basis
  • Maintaining call quality parameters set for the process
  • Maintaining standards, implementing processes to increase the engagement and count of donors under "Donor Management Program"
  • Accurately maintaining donor information as per the format and guidelines
  • Updating/sharing adequate campaign information with the prospects/donors
  • Regular reporting & sharing of reports to the Team Leader/Management
  • To meet outbound call targets on the given data.
  • Updating follow-ups and other input data in the local or CRM tracker
  • Mandated to clock minimum Dial time thru CRM / non-CRM tools on a daily basis
  • To work on donor acquisition and retention as per the target given by the Team Leader/Management
  • To work as a team player
  • To attend Skill Builder sessions on a daily basis
  • To be professional, to follow ethical aspect of fundraising at all times & to abide by "Quality information delivery while pitching the projects/program to prospects and donors" during the campaign/outreach activity
  • To ensure no harm is done to brand "Kokan Kala Va Shikshan Vikas Sanstha" while executing the campaign/outreach activity
  • To be aware that unethical sourcing of donation is against the law & will be subject to scrutiny from authorities
  • To be aware that "the concept of Donation" is always associated to the "Principles of utmost good faith, transparency in information giving & is always an act of noble deed"

Job Type: Full-time

Pay: ₹7, ₹8,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Work from home

Work Location: Remote

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