Tele Caller

11 hours ago

Indore, Madhya Pradesh, India SG Gurukul Full time ₹ 10,000 - ₹ 1,50,000 per year

Job Title: Tele Caller (with Basic Digital Marketing Knowledge)

Location: On-site

Job Type: Full-time

Experience: 6months - 1 year (Freshers with strong communication skills can apply)

Salary: 10, ,000

Start Date: Immediate

About the Role:

We are seeking a motivated and enthusiastic Telecaller to join our team. The ideal candidate should possess excellent communication skills, a customer-centric approach, and a basic understanding of digital marketing concepts. This role focuses on lead generation, customer engagement, and collaborating with the marketing team to align outreach efforts.

Key Responsibilities:

Outbound Calls:

  • Call potential customers to introduce and promote our services
  • Explain key features, benefits, and value propositions
  • Generate qualified leads for the sales team

Inbound Calls:

  • Handle customer queries over the phone
  • Share accurate information about services, pricing, and offers

Digital Marketing Collaboration:

  • Coordinate with the digital marketing team to align messaging with active campaigns
  • Use insights from social media, emails, or ads to personalize calls
  • Share customer feedback to improve digital strategies

Lead Management:

  • Maintain and update lead databases regularly
  • Follow up with leads to ensure conversions

Customer Relationship Management:

  • Build and nurture relationships with prospective and existing clients
  • Address customer concerns and ensure high satisfaction

Reporting:

  • Prepare daily/weekly reports on call activity, leads, and conversions
  • Share insights and updates with the marketing and sales teams

Qualifications:

  • Education: Bachelor's/ Master's degree in Business, Marketing, or related field is a plus
  • Experience: 6months - 1year in telecalling, customer service, or sales preferred; freshers may apply
  • Digital Knowledge: Basic understanding of SEO, social media, or email marketing is a bonus

Required Skills:

  • Excellent verbal communication and interpersonal skills
  • Persuasion and negotiation ability
  • Comfortable with CRM software and basic computer tools
  • Target-driven and self-motivated
  • Problem-solving skills and a positive attitude

Key Competencies:

  • Customer-focused mindset
  • Ability to work both independently and in a team
  • Time management and organizational skills
  • Willingness to learn and adapt

Benefits:

  • Competitive salary + performance incentives
  • Career growth and learning opportunities
  • Exposure to digital marketing tools and strategies
  • Friendly, supportive work culture

To Apply:

Send your resume to

Job Type: Full-time

Pay: ₹10, ₹15,000.00 per month

Work Location: In person

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