System Reliability Engineer

2 weeks ago

Pune, Maharashtra, India Fulcrum Worldwide Software Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Who are we

Fulcrum Digital is an agile and next-generation digital accelerating company providing digital transformation and technology services right from ideation to implementation. These services have applicability across a variety of industries, including banking & financial services, insurance, retail, higher education, food, healthcare, and manufacturing.

Experience --4 yrs +

Notice-- Immediate to 15 days only

Location -- Pune

Skills

Must Have

  • Linux, Cert renewals
  • Shell Scripting
  • ITIL / ITSM
  • SQL/PLSQL
  • Application Troubleshooting

  • Any Monitoring tool (Preferred Splunk/Dynatrace)

  • Role & responsibilities

  • Plan, manage, and oversee all aspects of a Production Environment
  • Define strategies for Application Performance Monitoring, Optimization in Prod environment
  • Respond to Incidents and improvise platform based on feedback and measure the reduction of incidents over time.
  • Support deployment of code into multiple lower environments. Supporting current processes with an emphasis on automating everything as soon as possible.
  • Design, develop and standardize Monitoring and Alerting mechanism for the supported applications.
  • Take a holistic approach to problem solving, by connecting the dots during a production event through the various technology stack that makes up the platform, to optimize meantime to recover.
  • Engage in and improve the whole lifecycle of servicesfrom inception and design, through deployment, operation and refinement.
  • Analyse ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns.
  • Support services before they go live through activities such as system design consulting, capacity planning and launch reviews.
  • Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead in DevOps automation and best practices.
  • Maintain services once they are live by measuring and monitoring availability, latency, and overall system health.
  • Scale systems sustainably through mechanisms like automation and evolving systems by pushing for changes that improve reliability and velocity.
  • Work with a global team spread across tech hubs in multiple geographies and time zones.
  • Ability to share knowledge and explain processes and procedures to others.
  • Able to perform on-call duties on a rotational basis.
  • Occasional off hours work required.

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