Site Reliability Engineer

5 days ago

Pune, Maharashtra, India NICE Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Role & responsibilities

  • Run the production environment by monitoring availability and taking a holistic view of system health
  • Build software and systems to manage platform infrastructure and applications
  • Improve reliability, quality, and time-to-market of our suite of software solutions
  • Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating to continually improve
  • Provide primary operational support and engineering for multiple large distributed software applications
  • Gather and analyze metrics from both operating systems and applications to assist in performance tuning and fault finding
  • Partner with development teams to improve services through rigorous testing and release procedures
  • Participate in system design consulting, platform management, and capacity planning
  • Create sustainable systems and services through automation and uplifts
  • Balance feature development speed and reliability with well-defined service level objectives

Preferred candidate profile

  • 6+ years programming/scripting experience with any of the following: (Go, Python, .Net (C#), Node)
  • Bachelors degree in computer science, Engineering, or related field (or equivalent experience).
  • 6-8 years of working experience in a similar role, with a focus on systems engineering, automation, and reliability.
  • Proficiency in at least one programming language (e.g., Python, Go, Java, C#) and experience with scripting languages (e.g., Bash, PowerShell).
  • Deep understanding of cloud computing platforms (e.g., AWS), the working and reliability constraints of some of the prominent services (e.g., EC2, ECS, Lambda, DynamoDB etc)
  • Experience with infrastructure as code tools such as CloudFormation, Terraform.
  • Deep understanding of CI/CD concepts and experience with CI/CD tools such as Jenkins, GitLab CI/CD, or CircleCI.
  • Strong knowledge of containerization technologies (e.g., Docker, Kubernetes) and microservices architecture.
  • Experience with monitoring and observability tools (e.g., Prometheus, Grafana, ELK stack, Cloudwatch).
  • Excellent problem-solving skills and the ability to troubleshoot complex issues in distributed systems.
  • Experience of Incident management and blameless postmortems that includes driving the incident response efforts during outages and other critical incidents, resolution, and communication in a cross-functional team setup.

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