Logistics Analyst

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Logistics Analyst (Returnship)

For nearly 100 years, Caterpillar Inc. has been making sustainable progress possible and driving positive change on every continent. Customers turn to Caterpillar to help them develop infrastructure, energy and natural resource assets. Caterpillar is the world's leading manufacturer of construction and mining equipment, diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. A lasting legacy of talented and committed employees give Caterpillar its competitive edge. It is our team that has allowed this company to accomplish great things. From the construction of the Hoover Dam, to facilitating communication for the Apollo moon-landing mission, to earthquake relief in Indonesia, our employees have never failed to give customers enduring results through superior service and innovation.

Dealer Aftermarket Collaboration(DAC) Overview :

DAC team is focused on improving Caterpillar's overall supply chain performance. This group is responsible for seamless execution of critical processes in the areas of Inventory Management, New Product Introduction (NPI), Continuous Product Improvement (CPI), Supply Chain Solutions, Inventory Control Services and Business Analytics. Supply Chain Services team delivers value by initiating and driving business-critical projects and solutions.

Caterpillar Returnship is a 24-week company paid, office-based program designed to enable a soft launch for experienced professionals on a career break. This initiative includes, networking sessions, coaching, trainings, and a project / work scope assignment.

Eligibility to apply – Career break of minimum 6 months.

What You Will Do:

• Design and develop solutions to improve customer experience and mitigate business challenges.
• Lead, motivate people and encourage teamwork to ensure successful completion of programs/ projects.
• Collaborate with cross functional team to understand process challenges and lead discussion to identify improvement opportunities.
• Responsible provide technical and functional guidance and lead data analytics team.
• Bridge Technical and Business teams to arrive at potential technical solution for global facilities.
• Work independently on defining and testing complex programs, processes, or systems.
• Support in the functional design, development, maintenance/administration, prioritization and/or upgrades of major system modules and programs.
• Become fully knowledgeable of Caterpillar application infrastructure components: the current operating environment, program design and specification development, programming logic, logic diagrams, testing, debugging and documentation.
• Analyze and model user requirements, specify information flows, processes, procedures, data objects and dialogues between information systems and their users.
• Accountable for enhancing inbound receiving efficiency across Caterpillar's global network of manufacturing plants, logistics centers, and cross-dock facilities by ensuring compliance with enterprise standards for EDI ASN and SP20 shipping labels.
• Leading the development and stabilization of processes from supplier shipment to facility receipt, aligning with SP20 label compliance to support the enterprise-wide "Scan to Receive" initiative.

Additional Requirements:

• Bachelor's degree in Commerce/Science/Engineering or equivalent degree
• Minimum 5+ years of experience in Supply chain management, Logistics, 3PL, Warehousing, Service parts Logistics.
• Effective oral and written communications skills required to collaborate with a wide variety of teams to achieve project deliverables.
• Must be flexible to work in night shifts and rotational shifts to have enough overlap with global teams.

What You Have:

Business Acumen: Knowledge of business concepts, tools, and processes that are needed for making sound decisions in the context of the company's business; ability to apply this knowledge appropriately to diverse situations.
Level Working Knowledge:

• Comments on the organization's business model and financial goals.

• Communicates key considerations for business decision making process.

• Cites examples of types of information needed to make sound business decisions.

• Participates in business task to get things done in own unit or area.

• Caters to key stakeholders and their priorities.

Standard Operating Procedures: Knowledge of established standard operating procedures (SOP); ability to design, implement and evaluate standard operating procedures affecting daily and strategic business operations in order to increase operational efficiency.
Level Basic Understanding:

• Compiles current research relevant to standard operating procedures.

• Explains usage of standard operating procedures in business operations.

• Describes main issues and considerations when using standard operating procedures.

• Identifies key features and functions of standard operating procedures.

Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Level Working Knowledge:

• Delivers helpful feedback that focuses on behaviors without offending the recipient.

• Listens to feedback without defensiveness and uses it for own communication effectiveness.

• Makes oral presentations and writes reports needed for own work.

• Avoids technical jargon when inappropriate.

• Looks for and considers non-verbal cues from individuals and groups.

Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
Level Working Knowledge:

• Identifies and documents specific problems and resolution alternatives.

• Examines a specific problem and understands the perspective of each involved stakeholder.

• Develops alternative techniques for assessing accuracy and relevance of information.

• Helps to analyze risks and benefits of alternative approaches and obtain decision on resolution.

• Uses fact-finding techniques and diagnostic tools to identify problems.

Data Gathering and Reporting: Knowledge of tools, techniques and processes for gathering and reporting data; ability to practice them in a particular department or division of a company.
Level Working Knowledge:

• Detects and summarizes patterns in data and findings by producing simple reports.

• Assesses common problems and obstacles surrounding data-gathering.

• Customizes data fields to meet clients' needs.

• Interprets and explains results of a data-gathering initiative.

• Participates in projects to gather data for needs analysis.

Data Visualization: Knowledge of principles, techniques and processes of data visualization; ability to create high quality figures effectively for various business scenarios and storytelling.
Level Working Knowledge:

• Creates figures for regular data visualization tasks in an honest and compelling way.

• Develops or uses appropriate tools and software, such as Tableau and Data wrapper, to generate different types of data visualization.

• Follows established standards and procedures to obtain, aggregate and analyze data for visualization.

• Outputs statistical models into charts, graphs and maps to demonstrate outliers, patterns and trends of data.

• Employs data visualization in documents or reports to tell informative and compelling stories.

Electronic Data Interchange (EDI) Tools: Knowledge of electronic data interchange tools; ability to design, implement and maintain tools and facilities in order to establish a computer-to-computer interchange of electronic data among organizations.
Level Working Knowledge:

• Maps EDI data within appropriate applications; develops and test new maps.

• Assists in the development of tools and techniques for electronic data interchange.

• Adheres to electronic data interchange standards, policies and guidelines.

• Operates main functions of electronic data interchange tools and facilities.

• Compares different applications for use in different electronic data interchange situations.

Inventory Management - Manufacturing: Knowledge of processes and methods of inventory management; ability to effectively manage local or distributed inventories of raw materials, work-in-progress and finished goods.
Level Working Knowledge:

• Follows processes to take stock, release inventory or return into processing; resolves discrepancies.

• Tracks inventory information for a specific product group or location.

• Works with basic tasks of inventory management for a specific location.

• Produces basic inventory management reports for senior staff to reconcile the inventory balances.

• Performs the receiving, ticketing, checking in and distributing of inventory items for a specific location.

Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, Caterpillar offers many job opportunities outside of India which can be found through our employment website at

Final Details:

Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status.

If you are interested in joining our team, please apply using an English version of your CV. We look forward to meeting you

This Job Description is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and effort required of employees assigned to this job. At the discretion of management, this description may be changed at any time to address the evolving needs of the organization. It is expressly not intended to be a comprehensive list of "essential job functions" as that term is defined by the Americans with Disabilities Act.

Posting Dates:

Caterpillar is an Equal Opportunity Employer.  Qualified applicants of any age are encouraged to apply

Not ready to apply? Join our Talent Community.