Global Service logistics Business Solution Analyst

7 days ago

Bengaluru, Karnataka, India NetApp, Inc. Full time ₹ 6,00,000 - ₹ 18,00,000 per year
Job Summary

We are seeking a highly motivated and detail-oriented Global Service Logistics Business Systems Analyst (BSA) to join our team. The ideal candidate will play a pivotal role in maintaining our global service logistics processes, enhancing system efficiencies, and ensuring seamless operations. This role requires a blend of analytical prowess, technical expertise, and exceptional communication skills, with specific knowledge in Baxter Planning, Oracle, and SAP CRM.

Job Requirements


•    Maintain and optimize current service logistics processes and systems to ensure efficient operations.

•    Collaborate with cross-functional teams to gather requirements and develop comprehensive business solutions.

•    Provide ongoing support and troubleshooting for service logistics systems, particularly Baxter Planning, Oracle, and SAP CRM.

•    Run regular system programs and ensure they are functioning correctly, addressing any issues promptly.

•    Create and maintain detailed documentation of system configurations, processes, and user guides.

•    Conduct training sessions for end-users to ensure efficient system utilization.

•    Monitor key performance indicators (KPIs) and generate reports to track system performance and logistics efficiency.

•    Stay updated with industry trends and advancements in logistics technology to recommend innovative solutions.

•    Assist in the development and execution of test plans to ensure system modifications meet business requirements.

Education


•    Bachelor's degree in Business Administration, Information Systems, Logistics, or a related field.

• years of experience in a service logistics, supply chain, or business systems analyst role.

•    Strong understanding of global service logistics operations and best practices.

•    Proficiency in Baxter Planning, Oracle, and SAP CRM.

•    Excellent analytical and problem-solving skills.

•    Strong project management skills with the ability to handle multiple projects simultaneously.

•    Exceptional communication and interpersonal skills, with the ability to collaborate effectively with diverse teams.

•    Experience with data analysis tools and techniques.

•    Ability to adapt to a fast-paced and dynamic work environment.
Preferred Qualifications:

•    Master's degree in a related field.

•    Experience with process improvement methodologies (e.g., Lean, Six Sigma).

•    Knowledge of EDI (Electronic Data Interchange) and other logistics-related technologies.

•    Familiarity with regulatory requirements and compliance in global service logistics.


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