Customer Relationship Management Manager
5 days ago
Job description
• Identifying, Handling and resolving customer queries and concerns while maintaining expected quality on Call.
• Documenting / Recording transactions and the necessary follow-up requests with other functions by completing forms and record logs
Required Candidate profile
• Must have excellent Communication skill in English & Hindi.
• Fresher - 0.6 years of relevant experience of domestic/international BPO
Perks and benefits
5 days working
Salary + Bonus
Role:
Customer Retention - Voice / Blended
Industry Type:
Insurance
Department:
Customer Success, Service & Operations
Employment Type:
Full Time, Permanent
Role Category:
Voice / Blended
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