Office Administrator

We are hiring urgently for Office administrator and coordination full time position for Walnut Medical, Mohali.

Qualifications & Experience: Any Graduate with Minimum 2-3 years of experience in office Administration, sales coordination, or dispatch management.

Salary- As per experience & performance in interview

About Walnut Medical:

Walnut Medical, a leader in medical device robotics and payment systems, is rapidly expanding into the automotive sector. With the development of an advanced automotive smart instrument cluster for OEMs, we are transitioning into a multi-vertical technology product company. As part of this growth, we are building a strong automotive electronics vertical and seeking talented engineers to join our dynamic team.

Role Overview:

We are looking for an organized, proactive, and customer-oriented Office administrator and coordination to manage day-to-day office operations, including sales coordination, order processing, and dispatch management. The ideal candidate will be responsible for ensuring smooth administrative processes, assisting with sales, and managing the timely and efficient dispatch of goods. This role combines office administration, sales support, and logistics coordination, ensuring a seamless experience for both the internal team and customers.

Key Responsibilities:Office Administration:

· Answer phone calls, emails, and other communications in a timely manner.

· Organize and maintain office records, files, and documents.

· Coordinate office supplies and inventory management.

· Maintain office equipment and ensure it is well-stocked and functioning.

· Manage scheduling and appointments for the office and senior management.

· Assist in processing invoices, receipts, and purchase orders.

· Handle general office inquiries and perform other administrative tasks as needed.

Sales Coordination:

· Assist the sales team with processing orders and ensuring customer satisfaction.

· Communicate with customers regarding product availability, order status, and delivery timelines.

· Track and update sales data, maintaining accurate records of sales activities.

· Liaise between the sales team and other departments to ensure timely order fulfilment.

Dispatch Management:

· Coordinate with warehouses, couriers, and logistics teams to ensure timely dispatch of products.

· Monitor dispatch schedules and ensure that deliveries are on time.

· Ensure all necessary documentation for shipping and deliveries are complete and accurate.

· Resolve any dispatch-related issues (e.g., delays, missing products).

· Prepare and maintain delivery schedules, ensuring alignment with inventory levels and customer orders.

· Ensure proper packaging and labelling of goods for dispatch.

Customer Service:

· Provide exceptional service to customers through follow-ups and order status updates.

· Address customer inquiries regarding order fulfilment, delivery timelines, and product details.

· Resolve customer complaints or concerns related to sales or dispatch in a timely and professional manner.

Required Skills & Competencies:

Qualifications and Skills:

· Technical Skills: Proficient in Microsoft Office Suite (Word, Excel), CRM software, and order management systems (preferably).

· Communication: Excellent written and verbal communication skills.

· Organizational Skills: Strong attention to detail and the ability to handle multiple tasks efficiently.

· Problem-Solving: Ability to quickly resolve issues related to dispatch, customer concerns, and office operations.

· Teamwork: Ability to work effectively with different departments including sales, logistics, and management.

Desired Attributes:

· Highly motivated with a strong customer-first attitude.

· Ability to work in a fast-paced environment and handle stress effectively.

· Strong multitasking and time management abilities.

· Proactive, with the ability to anticipate the needs of the team and clients.

· Flexibility and willingness to adapt to changing responsibilities.

Why Join Us?

· Opportunity to be part of a fast-growing multi-vertical technology company.

· Exposure to cutting-edge projects in automotive electronics and medical devices.

· Competitive salary

· Continuous learning opportunities, skill development, and career growth.

How to Apply:

Interested candidates can send their resumes to

Job Type: Full-time

Pay: ₹20, ₹25,000.00 per month

Benefits:

• Provident Fund

Ability to commute/relocate:

• Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required)

Location:

• Mohali, Punjab (Required)

Work Location: In person