Customer Service Executive

11 hours ago

Bengaluru, Karnataka, India Dtech Information technology and outsourcing pvt limited Full time ₹ 9,00,000 - ₹ 12,00,000 per year

We are seeking a motivated and detail-oriented Customer Service Executive with experience in the freight forwarding industry. The ideal candidate will manage air and sea export operations, provide exceptional customer service, ensure accurate documentation, and maintain strong follow-up to meet client and company requirements.

Key Responsibilities:

  • Handle day-to-day customer service activities related to air and sea exports.
  • Ensure timely and accurate invoicing of rendered services in line with company policies.
  • Maintain accurate and updated customer profiles and documentation.
  • Provide excellent communication and service support to customers, addressing queries and resolving issues promptly.
  • Coordinate with internal teams and external stakeholders to ensure smooth shipment execution.
  • Utilize Microsoft Office tools (Word, Excel, Outlook) for reporting and communication.
  • (Preferred) Use CargoWise system for operational efficiency and documentation.
  • Monitor shipment processes to ensure accuracy, compliance, and timely completion.
  • Perform detailed follow-ups to ensure customer satisfaction and service excellence.

Qualifications & Skills:

  • Minimum 2+ years of experience in the freight forwarding industry (air/sea export experience preferred).
  • Strong customer service orientation with excellent communication and interpersonal skills.
  • Excellent command of English (written and spoken).
  • High attention to detail with strong follow-up skills.
  • Proficient in Microsoft Office (Word, Excel, Outlook).

Job Type: Full-time

Work Location: In person

Speak with the employer

  • Customer Service Executive

    2 days ago

    Bengaluru, Karnataka, India Organo Mart Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Languages Required:Hindi (Fluent) and English (Fluent), both Mandatorily requiredRole DescriptionThis is a full-time on-site role for a Customer Service Executive located in Bengaluru. The Customer Service Executive will be responsible for managing customer inquiries, ensuring customer satisfaction, providing support, and maintaining high levels of customer...

  • Customer Service Executive

    2 days ago

    Bengaluru, Karnataka, India Organo Mart Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Location: BengaluruLanguages Required: Hindi (Fluent) and English (Fluent)Role DescriptionThis is a full-time on-site role for a Customer Service Executive located in Bengaluru. The Customer Service Executive will be responsible for managing customer support, ensuring customer satisfaction, handling customer inquiries, resolving complaints, and providing...

  • Customer Service Executive

    4 hours ago

    Bengaluru, Karnataka, India Quampetence Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Company DescriptionQuampetence is a leading provider of Business Process Management (BPM) solutions, committed to promoting client brands with high-quality service and cost efficiency in an innovative environment. Our focus is on enhancing customer experience through continuous improvement, innovation, automation, analytics, technology, and RPA, enabling...

  • Service Agreement Executive

    12 hours ago

    Bengaluru, Karnataka, India Straategic Hrd Consultancy Service Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Single Point of Contact for CustomersManage allocated Service agreements-mobilization to renewalExecute & Manage agreements in terms of profitability/risk/extra work orders/cost & riskPerformance & margin reviewsCoordinate with internal resources Required Candidate profile5+ years' exp in Service agreement / services business in manufacturing / processing...

  • Customer Service Executive

    4 hours ago

    Bengaluru, Karnataka, India Shining Stars Institution & travels Full time ₹ 2,40,000 - ₹ 3,00,000 per year

    Hi JobseekersGreetings from ShiningstarsITPLWe are hiring for SALES EXECUTIVE / CUSTOMER SERVICE EXECUTIVE in BANGALORE locationSalary : Upto 30 k in hand for Sales Executive (Hike is being given on last drawn salary and experience)Upto 30 k CTC for Customer Service ExecutiveRoles And Responsibilities :Make outbound calls to prospective customers and respond...

  • Customer Service Executive

    2 days ago

    Bengaluru, Karnataka, India Vyapar Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionVyapar is an easy-to-use billing, accounting, and inventory management software designed to help business owners manage their accounting and finances hassle-free, even without prior accounting knowledge. Vyapar enables businesses to become digital by tracking receivables and payables, managing inventory, sending customized invoices,...

  • Customer Service Executive

    3 weeks ago

    Bengaluru, Karnataka, India Ruhe Full time

    Job description: Location : Netaji Subhash Place (New Delhi) Website : Company Description Ruhe, founded in 2020 by Kapil Gupta, is India's largest digital brand in the kitchen and bathroom fittings industry. all proudly Made-In-India, Ruhe offers a user-friendly online shopping experience at The company prioritizes customer convenience and trust,...

  • Customer Service Executive

    4 days ago

    Bengaluru, Karnataka, India Parameshwari Shanmugam (Proprietor Of Dheehire Consultancy Services) Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Job Description Description We are seeking a Customer Service Executive to join our team(a reputed client in real estate) in India. The ideal candidate will be responsible for providing exceptional customer support, resolving inquiries, and ensuring customer satisfaction. ResponsibilitiesManage customer inquiries and provide accurate information...

  • Customer Service Executive

    2 days ago

    Bengaluru, Karnataka, India Grownext Consultancy Services Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Looking for a Customer Service Executive to manage inquiries, resolve issues, and ensure customer satisfaction through phone, email, or chat. Must have strong communication, problem-solving, and multitasking skills. Experience with CRM is a plus.

  • Customer Service Executive

    3 weeks ago

    Bengaluru, Karnataka, India Karma Group Global Full time

    We are seeking a dedicated and customer-focused individual to join our Customer Services and reservations team as a Customer Service Executive The ideal candidate will be responsible for handling customer member inquiries processing reservations and ensuring that each customer member interaction is positive and efficient This role is essential in...