Customer Service Executive

8 hours ago

Bengaluru, Karnataka, India Dtech Information technology and outsourcing pvt limited Full time ₹ 9,00,000 - ₹ 12,00,000 per year

We are seeking a motivated and detail-oriented Customer Service Executive with experience in the freight forwarding industry. The ideal candidate will manage air and sea export operations, provide exceptional customer service, ensure accurate documentation, and maintain strong follow-up to meet client and company requirements.

Key Responsibilities:

  • Handle day-to-day customer service activities related to air and sea exports.
  • Ensure timely and accurate invoicing of rendered services in line with company policies.
  • Maintain accurate and updated customer profiles and documentation.
  • Provide excellent communication and service support to customers, addressing queries and resolving issues promptly.
  • Coordinate with internal teams and external stakeholders to ensure smooth shipment execution.
  • Utilize Microsoft Office tools (Word, Excel, Outlook) for reporting and communication.
  • (Preferred) Use CargoWise system for operational efficiency and documentation.
  • Monitor shipment processes to ensure accuracy, compliance, and timely completion.
  • Perform detailed follow-ups to ensure customer satisfaction and service excellence.

Qualifications & Skills:

  • Minimum 2+ years of experience in the freight forwarding industry (air/sea export experience preferred).
  • Strong customer service orientation with excellent communication and interpersonal skills.
  • Excellent command of English (written and spoken).
  • High attention to detail with strong follow-up skills.
  • Proficient in Microsoft Office (Word, Excel, Outlook).

Job Type: Full-time

Work Location: In person

Speak with the employer

  • RCM Customer Service Representative

    4 days ago

    Bengaluru, Karnataka, India CUSTOMER SERVICE,RCM Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    About Our Client They are a dynamic and rapidly expanding company dedicated to providing innovative technology solutions and services tailored to our clients' needs. Their mission is to collaborate closely with healthcare providers, leveraging automation and intelligence to overcome revenue cycle challenges and enhance reimbursements for patient care....

  • Customer Service Executive

    1 week ago

    Bengaluru, Karnataka, India Al Fahad Enterprises Full time ₹ 3,84,000 per year

    Salary - 32kExp - 2 yearsRole DescriptionThis is a full-time, on-site role for a Customer Service Executive located in Bengaluru. The Customer Service Executive will be responsible for addressing customer inquiries, managing customer feedback, ensuring satisfaction, and resolving issues efficiently. Additionally, the role involves maintaining strong...

  • Customer Service Executive

    1 week ago

    Bengaluru, Karnataka, India Cogenthub Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Immediate Joiners RequiredWe are looking for energetic and customer-focused individuals who can join immediately for a Blended Process (Voice + Non-Voice) customer service role.Job Description:As a Customer Service Executive, you will handle customer interactions through calls, emails, and chat. You will ensure customer satisfaction by resolving queries...

  • Customer Service Executive

    4 days ago

    Bengaluru, Karnataka, India NoBroker Full time ₹ 2,50,000 - ₹ 5,00,000 per year

    Company Overview is India's first Proptech unicorn, revolutionizing the property search industry by eliminating the need for brokers. Founded by IIT and IIM alumni in 2014, we connect property owners and tenants or buyers directly through our advanced platform. With 5,001-10,000 employees, we serve multiple cities in India and are supported by leading...

  • Customer Service Executive

    1 week ago

    Bengaluru, Karnataka, India Muthoot FincorpLtd Full time ₹ 1,20,000 - ₹ 1,80,000 per year

    Customer Service Executive-handling the targets as well the business-sales focused jobsJob Type: PermanentPay: ₹2, ₹15,000.00 per monthWork Location: In person

  • Customer Service Executive

    2 days ago

    Bengaluru, Karnataka, India The Knowledge Academy Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    We are expanding our customer support team and are looking for a proactive and dedicated customer service executive to assist our Australia & New Zealand customer base.The Knowledge Academy is a globally recognized training and professional development organization, offering 30,000+ courses across various domains, including project management, IT, Data,...

  • Customer Service Executive

    2 weeks ago

    Bengaluru, Karnataka, India Baby pearl school Full time ₹ 2,16,000 - ₹ 2,64,000 per year

    Job Description – Customer Service + Renewals (Bangalore)Location: BangaloreRole: Customer Service & Renewals ExecutiveEmployment Type: Full-TimeAbout the RoleWe are looking for enthusiastic and customer-focused professionals to join our **Customer Service & Renewals** team in Bangalore. The role involves handling customer queries, assisting members with...

  • Customer Service Executive

    2 days ago

    Bengaluru, Karnataka, India Owlspriority Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Title: Client Success ExecutiveLocation: Remote/ In officeExperience Required: Minimum 2 years experience in customer serviceDepartment: Client SuccessJob Summary:Were looking for an energetic and friendly Client Success Executive to foster outstanding relationships with our customers and build trust through exceptional supportall from the comfort of...

  • Customer Service Executive(Tamil

    7 days ago

    Bengaluru, Karnataka, India Ebixcash global services Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Category: Customer ServiceLocation: BangaloreDescription: We're looking for Customer Service Executives in Bangalore location with good communication skills in English, Hindi, Tamil, and Malayalam and at least 1 year of experience in eCommerce customer service.

  • Customer Service Executive

    2 days ago

    Bengaluru, Karnataka, India Not Funny Full time ₹ 2,40,000 per year

    About the Role:We're looking for a proactive Customer Service Executive to join our team at Not Funny, a fast-growing custom apparel brand. You'll be responsible for handling customer queries across channels (email, WhatsApp, calls) and ensuring a smooth post-purchase experience.Key Responsibilities:Respond to customer inquiries promptly and...