Travel Sales Consultant
2 days ago
Qualifications
- Diploma, Bachelor's, or Postgraduate degree.
- 0–1 year of relevant experience in the hospitality industry.
- Strong communication skills with professional fluency in English.
Responsibilities
- Manage a large volume of incoming calls (around 50 per day) with professionalism and courtesy.
- Handle service-related calls in a polite and customer-focused manner.
- Exhibit strong listening skills, eagerness to learn, and the ability to thrive in a collaborative team environment.
- Maintain accuracy and attention to detail in every interaction and transaction.
- Understand customer needs and provide tailored solutions to ensure complete satisfaction.
- Build and maintain long-term customer relationships through open and effective communication.
- Share accurate and detailed information about our holiday homes and services.
- Resolve customer complaints by offering appropriate solutions and alternatives within set timelines, following up to ensure complete resolution.
We welcome freshers with a passion for travel, excellent communication skills, and a commitment to delivering outstanding service to join our team as Travel Sales Consultants.
Job Type: Full-time
Pay: ₹16, ₹20,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Leave encashment
- Paid sick time
Ability to commute/relocate:
- Kakkanad, Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Work Location: In person
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