Sales Trainer
1 week ago
Roles and Responsibilities
- Design and deliver sales training programs for travel agents to enhance their product knowledge, selling skills, and customer service.
- Develop process training materials and conduct regular sessions to ensure compliance with company policies and procedures.
- Provide ongoing coaching and feedback to trainees to improve their performance and achieve desired results.
- Collaborate with internal stakeholders to identify training needs and develop customized solutions.
- Monitor trainee progress, track metrics, and report on program effectiveness.
- Provide refresher training to the existing sales force, supporting OJT batches.
Desired Candidate Profile
- 4-8 years of experience in sales training or a related field (BPO/call center).
- Strong understanding of B2C/B2B sales principles, marketing strategies, and business development concepts.
- Excellent communication, presentation, and interpersonal skills; ability to engage diverse audiences effectively.
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