Inside Sales Executive/ Academic Counsellor

2 weeks ago

Bengaluru, Karnataka, India TAP Academy Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Job Title: Academic Counselor (Inside Sales)

Location: BTM Layout, Bangalore

Experience: 0-3 Years (Edtech is a plus)

About Us:

TAP Academy is an Ed-Tech company that helps individuals build their technical skills in the Information and

Technology industry. We provide excellent training, coaching, and mentoring to our students, enriching, molding,

and polishing them to acquire the most up-to-date technical skills, soft skills, and qualities essential for the

professional world.

Role Overview:

As an Academic Counselor (Sales), you will be responsible for guiding prospective students through their journey

and helping them make informed decisions about enrolling in TAP Academy's programs. This is a sales-focused role

where you will manage student leads, build relationships, and drive enrollment.

Key Responsibilities:

∙ Counseling & Sales: Understand students' academic needs, career goals, and recommend suitable

courses and programs.

∙ Lead Conversion: Follow up with leads generated from marketing campaigns and outreach activities to

convert them into enrolled students.

∙ Relationship Building: Build and maintain strong relationships with students and parents to foster trust and

ensure continued engagement.

∙ Product Knowledge: Stay updated on the TAP Academy's courses, programs, and industry trends to effectively

communicate value propositions.

∙ CRM Management: Track all student interactions, follow-ups, and conversions in the CRMsystem.

∙ Target Achievement: Achieve weekly, monthly, and quarterly enrollment targets set by the management.

∙ Communication: Handle inbound and outbound calls, emails, and messages, and guide students through the

admission process.

∙ Follow-up: Maintain consistent communication with potential students via calls, emails, and social

media platforms.

Key Skills:

∙ Sales-Driven Mindset: Strong ability to engage with students and convert inquiries into enrollments.

∙ Excellent Communication: Strong verbal and written communication skills to effectively explain course

offerings and address student queries.

∙ Customer-Centric Approach: Ability to empathize with students' needs and provide tailored solutions.

∙ Proactive Follow-Up: Strong follow-up skills to ensure conversion and build long-term student relationships.

∙ Tech-Savvy: Familiarity with CRM systems, social media, and basic computer skills. ∙ Time

Management: Ability to handle multiple leads and follow-ups efficiently. Qualifications:

∙ Bachelor's degree in any field.

∙ 1-3 years of experience in sales or counseling, preferably in the EdTech industry. ∙ Freshers with strong sales

aptitude and excellent communication skills are encouraged to apply. Why Join Us?:

∙ Competitive salary and performance-based incentives.

∙ Opportunities for career growth and professional development.

∙ Supportive and collaborative work environment.

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